**Experienced Customer Engagement Representative – Trackside Sales and Experience Enhancement**

At arenaflex, we're passionate about delivering exceptional experiences to our customers, and we're seeking a highly motivated and customer-focused individual to join our team as a Customer Engagement Representative. As a key member of our on-track sales team, you'll have the opportunity to work at the Texas Motor Speedway, assisting customers in purchasing and upgrading their racing experiences. If you're a people person with a passion for sales and customer service, we want to hear from you!

**About arenaflex**

arenaflex is a leading provider of immersive experiences, and our NASCAR Racing Experience is one of the most thrilling events in the industry. We're dedicated to delivering world-class experiences to our customers, and we're looking for talented individuals to join our team and help us achieve this goal. As a Customer Engagement Representative, you'll be part of a dynamic team that's passionate about delivering exceptional customer service and creating unforgettable experiences.

**Key Responsibilities**

As a Customer Engagement Representative, you'll be responsible for:

* Accurately processing sales through our Point of Sale system and credit card terminals with precision, while following company policies and procedures.
* Selling apparel in the trackside souvenir stand and providing expert recommendations to customers.
* Completing the check-in process with our customers, ensuring a seamless and enjoyable experience.
* Taking guest photos and capturing memories for our customers.
* Supporting opening and closing functions when needed, including setting up and tearing down equipment.
* Providing excellent customer service by anticipating customer needs and exceeding their expectations.

**Essential Qualifications**

To be successful in this role, you'll need:

* Proficiency with computers and Microsoft Office applications, including Excel and Word.
* Ability to work weekdays and weekends, including flexible scheduling to meet the needs of our events.
* Physical stamina to remain upright on your feet for sustained periods of time, including during peak event periods.
* A minimum age of 16 years old.

**Preferred Qualifications**

While not required, the following qualifications would be beneficial:

* Previous experience in sales, customer service, or a related field.
* Knowledge of the NASCAR industry and its events.
* Familiarity with Point of Sale systems and credit card processing.
* Ability to lift up to 25 pounds and stand for extended periods.

**Compensation and Benefits**

As a valued member of our team, you'll enjoy:

* A flexible schedule that allows you to balance your work and personal life.
* Base pay with bonus opportunities based on performance, ensuring you're rewarded for your hard work.
* Travel team opportunities, allowing you to experience new events and locations.
* Exclusive arenaflex opportunities, including access to our events and experiences.

**Career Growth and Learning Opportunities**

At arenaflex, we're committed to helping our employees grow and develop their skills. As a Customer Engagement Representative, you'll have access to:

* Ongoing training and development programs, ensuring you're equipped with the latest knowledge and skills.
* Opportunities for advancement within the company, including promotions to leadership roles.
* A supportive and collaborative team environment that encourages learning and growth.

**Work Environment and Company Culture**

As a member of our team, you'll be part of a dynamic and fast-paced environment that's passionate about delivering exceptional customer experiences. Our company culture is built on:

* A commitment to excellence and customer satisfaction.
* A collaborative and supportive team environment.
* A focus on innovation and continuous improvement.

**Travel Allowance and Per Diem**

When traveling for events, you'll be compensated with hotel accommodations and a per diem allowance, ensuring you're comfortable and well taken care of.

**Event Dates**

We're hosting several events at the Texas Motor Speedway, and we're looking for individuals who can commit to at least half of the following dates:

* August 2nd
* October 4th
* November 1st and 22nd

If you're unable to commit to at least half of these dates, we encourage you to explore other opportunities with arenaflex.

**Apply Now**

If you're a motivated and customer-focused individual with a passion for sales and customer service, we want to hear from you! Apply now to join our team as a Customer Engagement Representative and be part of an exciting and dynamic environment that's passionate about delivering exceptional customer experiences.

Apply for this job