Experienced Customer Service and Scheduling Agent – Virtual Sales Force

Remote, USA

Posted Jun 13, 2026

Full-time

At arenaflex, we're on a mission to revolutionize the way businesses interact with their customers. Our team of skilled professionals, known as Perceptionists, play a vital role in helping our clients grow their businesses by providing exceptional customer service and scheduling support. As a key member of our virtual sales force, you'll have the opportunity to make a lasting impression on our clients and their customers, while working in a fast-paced and dynamic environment.

**About arenaflex**

arenaflex is a leading provider of small business call center services, with over 21 years of experience in the industry. Our team of experts has helped numerous businesses capture 100% of their sales opportunities by providing overflow sales support during days, evenings, and weekends. With a strong focus on customer satisfaction and sales excellence, we're committed to helping our clients achieve their goals and grow their businesses.

**Job Responsibilities and Essential Functions**

As an Experienced Customer Service and Scheduling Agent, you'll be responsible for providing exceptional customer service and scheduling support to our clients. Your key responsibilities will include:

* Making a great first impression on the phone and in person, and fostering a personalized and helpful experience for clients
* Determining the nature of objections and responding appropriately using active listening skills
* Being proactive and committed to taking action to resolve customer needs
* Understanding the importance of attention to detail and improving skills through practice
* Applying new knowledge or skills quickly and solving problems without being asked
* Enjoying working in a technical workplace and collaborating with our team of experts

**Benefits**

As a valued member of our team, you'll enjoy a range of benefits, including:

* Monthly Incentive potential
* Attendance and Retention Bonuses
* Paid time off
* Eligibility for medical, dental, and vision insurance

**Required Qualifications**

To be successful in this role, you'll need:

* A minimum of 4 years of Sales or Customer Service experience
* Results-driven and committed to meeting individual and team goals
* Strong PC and problem-solving skills
* Strong verbal and written communication skills
* Office experience in the following industries is a plus: Home Inspection, Carpet Cleaning, Maid Service, Handyman

**Preferred Qualifications**

While not required, the following qualifications would be an asset:

* Experience working in a fast-paced technology-rich environment
* Knowledge of multiple industries and ability to learn technical and professional knowledge quickly
* Strong team collaboration and problem-solving skills
* Ability to work in a virtual environment and maintain high levels of energy and motivation

**Work Environment and Company Culture**

As a remote worker, you'll have the flexibility to work from the comfort of your own home. Our team is committed to maintaining a positive and healthy work environment, and we encourage open communication and collaboration. We're a dynamic and fast-paced team, and we're looking for someone who is adaptable, resilient, and committed to sales and customer service excellence.

**Compensation and Perks**

As a valued member of our team, you'll enjoy a competitive compensation package, including:

* Monthly Incentive potential
* Attendance and Retention Bonuses
* Paid time off
* Eligibility for medical, dental, and vision insurance

**How to Apply**

If you're a motivated and results-driven individual with a passion for customer service and sales, we'd love to hear from you. Please submit your resume and a personal email address to . We look forward to hearing from you!

**About arenaflex**

**Join our team today and become a part of our dynamic and fast-paced virtual sales force!**

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