**Experienced Customer Service Lead - Part-Time Retail Position at blithequark**
Are you a natural leader with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and have a knack for inspiring and motivating others? If so, we want to hear from you! blithequark is seeking an experienced Customer Service Lead to join our dynamic team in a part-time capacity.
**About blithequark**
blithequark is a rapidly growing retail brand that's committed to providing an exceptional shopping experience for our customers. We're a company that values our associates and strives to create a positive and inclusive work environment. Our teams work hard and have fun together, making a difference in the lives of customers, colleagues, and the communities where we live and work.
**Job Summary**
As a Customer Service Lead at blithequark, you'll be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer service, and ensuring a customer-first focus is a top priority. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently. If you're a natural leader with a passion for customer service, we want to hear from you!
**Key Responsibilities**
* Model company core values, blithequark philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.
* Drive improvement of friendliness, speed of checkout, and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
* Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
* Coordinate meal and break periods and monitor schedule adherence.
**Requirements**
* Candidates must be able to work a flexible schedule including early mornings, nights, weekends, and holidays as required.
* Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
**What We Offer**
* Competitive wage: $12 per hour
* Flexible hours
* Associate discount
* Part-time associates, based on hours worked, may be eligible for blithequark's benefits package, which includes medical coverage and a 401(k) plan.
* Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.
* Variety of training and development opportunities to help you grow with us.
**Work Environment and Company Culture**
Our store teams work hard and have fun together! blithequark associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. We're a company that values diversity and is committed to creating a positive and inclusive work environment.
**How to Apply**
If you're a motivated and customer-focused individual with a passion for leading and inspiring others, we want to hear from you! Apply now to join our dynamic team at blithequark.
Apply Job!
**Equal Opportunity Employer**
blithequark is an equal opportunity employer committed to workplace diversity. We welcome applications from diverse candidates and are an inclusive employer of choice.
Apply for this job