**Experienced Customer Service Representative / Office Administrative Assistant – Hybrid Work Model at arenaflex**

At arenaflex, we're a dynamic and innovative company that's been shaping the industry since 1949. Our commitment to excellence and customer satisfaction has earned us a reputation as a leading provider of high-quality plastic tubing solutions. As we continue to expand our product offerings and services, we're seeking a skilled and motivated Customer Service Representative / Office Administrative Assistant to join our team.

**About arenaflex**

arenaflex is a forward-thinking company that values innovation, teamwork, and customer satisfaction. With a rich history spanning over 70 years, we've established ourselves as a trusted partner in the plastic extrusion industry. Our state-of-the-art facility, covering approximately 85,000 square feet, is equipped with 20 extruders and serves the U.S. and international markets. We're proud to work with a diverse range of plastics and are committed to delivering exceptional products and services to our customers.

**Job Summary**

We're seeking a highly skilled and organized Customer Service Representative / Office Administrative Assistant to join our team. This role offers a unique hybrid work model, combining remote work with time in our office. As a key member of our team, you'll be responsible for providing exceptional customer service, performing administrative tasks, and supporting the growth and success of arenaflex.

**Responsibilities**

As a Customer Service Representative / Office Administrative Assistant, your key responsibilities will include:

* Answering incoming calls and emails from customers inquiring about their orders, providing timely and accurate information to resolve their queries
* Sending updates to customers about their orders as needed, ensuring seamless communication and customer satisfaction
* Gathering information on customer complaints for speedy resolutions from management, demonstrating a proactive approach to issue resolution
* Calling applicants and scheduling interviews for the Plant Manager to conduct, showcasing excellent communication and organizational skills
* Conducting onboarding paperwork, background checks, and E-Verify reports for all new hires, ensuring compliance with company policies and procedures
* Performing all other relatable office tasks given by the Plant Manager, demonstrating flexibility and adaptability in a fast-paced environment

**Preferred Qualifications**

While we welcome applications from candidates with diverse backgrounds and experiences, we're particularly interested in candidates with:

* Previous experience in MS Office systems and Outlook, demonstrating proficiency in Microsoft Office applications
* Ability to prioritize and multitask, managing multiple tasks and deadlines with ease
* Strong attention to detail, ensuring accuracy and precision in all tasks and responsibilities
* Strong organizational skills, maintaining a high level of organization and productivity in a dynamic work environment

**Schedule and Benefits**

As a valued member of our team, you'll enjoy:

* A Monday through Friday schedule from 8:30am to 5:30pm, providing a stable and predictable work environment
* Paid holidays and vacation, allowing you to recharge and enjoy time off with your loved ones
* Medical insurance, ensuring your health and well-being are protected
* Opportunities to grow and promote within the company, demonstrating our commitment to employee development and career advancement

**Why Join arenaflex?**

At arenaflex, we're passionate about creating a work environment that's engaging, inclusive, and supportive. We believe in fostering a culture of innovation, teamwork, and customer satisfaction. As a member of our team, you'll have the opportunity to:

* Work with a talented and dedicated team of professionals who share your passion for excellence
* Contribute to the growth and success of a dynamic and innovative company
* Develop your skills and expertise through ongoing training and development opportunities
* Enjoy a competitive salary and benefits package, recognizing your value and contributions to the company

**How to Apply**

If you're a motivated and organized individual with a passion for customer service and administrative tasks, we encourage you to submit your application today. Please visit our website at to learn more about this exciting opportunity and to apply online.

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