**Experienced Customer Service Representative – Order Entry Specialist II at arenaflex**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments where no two days are the same? Look no further! arenaflex is seeking an experienced Customer Service Representative – Order Entry Specialist II to join our team in Colorado Springs. As a key member of our customer-facing team, you will be the first point of contact for our clients, providing prompt and accurate service to promote customer loyalty and drive business growth.

**About arenaflex**

arenaflex is a leading provider of innovative solutions and services, dedicated to empowering our customers to achieve their goals. With a strong commitment to customer satisfaction, we strive to create a positive and supportive work environment that fosters growth, learning, and collaboration. Our team is passionate about delivering exceptional experiences, and we're excited to welcome like-minded individuals to join our journey.

**Key Responsibilities**

As a Customer Service Representative – Order Entry Specialist II, you will be responsible for:

* Ensuring delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquiries
* Providing prompt and accurate service to promote customer loyalty and drive business growth
* Interacting with customers, company sales, and/or service representatives to handle a variety of pre-sales or post-sales service functions
* Performing a number of Customer Service support tasks, including:
+ Determining the best approach to tasks and solving abnormalities based on professional knowledge and insights
+ Analyzing abnormalities that occur within your working area and identifying the cause and remedies based on professional knowledge and insights
+ Completing work with a limited degree of supervision
* Working closely with the Invoicing Team to ensure seamless processing of orders and invoices
* Daily sorting and mailing of printed invoices
* Scanning and emailing invoices to customers
* Renaming intercompany invoices and saving them to a SharePoint site

**Minimum Qualifications**

To be successful in this role, you will need:

* 2-5 years of experience in a customer service or order entry position
* High-school/Associates or equivalent experience, with a strong attention to detail
* Certification, if applicable
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment with a high level of accuracy and attention to detail

**Additional Responsibilities**

As a Customer Service Representative – Order Entry Specialist II, you will also be responsible for:

* Working closely with the Invoicing Team to ensure seamless processing of orders and invoices
* Daily sorting and mailing of printed invoices
* Scanning and emailing invoices to customers
* Renaming intercompany invoices and saving them to a SharePoint site

**Essential Skills and Competencies**

To succeed in this role, you will need:

* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment with a high level of accuracy and attention to detail
* Strong analytical and critical thinking skills
* Ability to work independently with minimal supervision
* Proficiency in Microsoft Office, including Excel, Word, and Outlook
* Familiarity with SharePoint and VPN systems

**Career Growth Opportunities and Learning Benefits**

At arenaflex, we believe in investing in our employees' growth and development. As a Customer Service Representative – Order Entry Specialist II, you will have opportunities to:

* Develop your skills and knowledge in customer service, order entry, and related areas
* Participate in training and development programs to enhance your performance and career prospects
* Collaborate with cross-functional teams to drive business growth and customer satisfaction
* Contribute to the development of new processes and procedures to improve efficiency and effectiveness

**Work Environment and Company Culture**

arenaflex is committed to creating a positive and supportive work environment that fosters growth, learning, and collaboration. Our team is passionate about delivering exceptional experiences, and we're excited to welcome like-minded individuals to join our journey. As a Customer Service Representative – Order Entry Specialist II, you will be part of a dynamic and fast-paced team that values:

* Open communication and collaboration
* Continuous learning and development
* Innovation and creativity
* Customer satisfaction and loyalty
* Teamwork and camaraderie

**Compensation, Perks, and Benefits**

arenaflex offers a competitive compensation package, including:

* Salary: $
* Benefits:
* Perks:
* Bonus structure:

**How to Apply**

If you're a motivated and customer-focused individual with a passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience, skills, and qualifications for the role. We can't wait to hear from you!

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