**Experienced Customer Service & Sales Representatives – Work from Home Opportunity**

At arenaflex, we're on a mission to make people's lives simpler, faster, and safer by delivering exceptional customer experiences. As a global digital business services company, we're passionate about helping the world's best brands streamline their business in meaningful and sustainable ways. With a global scale and local presence, we're committed to being a force of good in supporting our communities, our clients, and the environment.

**Benefits of Working with arenaflex**

We're proud to offer a range of benefits that make us a great place to work. These include:

* Paid Training: We invest in our employees' development and provide comprehensive training to ensure they have the skills and knowledge needed to succeed.
* Competitive Wages: We offer competitive salaries that reflect the value we place on our employees' hard work and dedication.
* Full Benefits: Our benefits package includes medical, dental, vision, 401k, and more to ensure our employees have the support they need to thrive.
* Paid Time Off: We believe in work-life balance and offer paid time off to allow our employees to recharge and spend time with loved ones.
* Employee Wellness and Engagement Programs: We're committed to creating a healthy and supportive work environment that encourages employee well-being and engagement.

**Teleperformance and You**

At arenaflex, we're passionate about making a difference in people's lives. We believe that by working together, we can create a better future for ourselves, our communities, and the world. As a Customer Service & Sales Representative, you'll be at the forefront of this mission, working with customers to resolve their questions, issues, and concerns.

**Responsibilities**

As a Customer Service & Sales Representative, you'll be responsible for:

* Connecting with customers via phone, email, chat, and social media to resolve their questions or concerns
* Calmly attempting to resolve and de-escalate any issues
* Escalating interactions when necessary and appropriate
* Responding to requests for assistance and/or possible processing payments
* Tracking all call-related information for auditing and reporting purposes
* Providing feedback on call issues
* Meeting sales objectives as defined

**Qualifications**

We're looking for fearless people who are inspired to deliver only the best in all that we do. To be successful in this role, you'll need:

* 6 months of customer service experience
* Over 18 years of age
* Ability to type 25 wpm
* High School Graduate or GED
* Comfort with desktop computer systems
* Proven oral and written communication skills
* 6 months of call center experience (preferred)
* Logical problem-solving skills
* Availability to work various shifts
* Ability to use Windows operating systems
* Organization and work prioritization skills
* 6 months of sales experience (minimum)
* Ability to work independently
* Ability to work in a constantly changing and fast-paced environment
* Ability to stay composed and objective
* Strong listening skills
* Superior negotiating skills

**Work from Home Requirements**

To work from home, you'll need:

* Internet Requirements:
* Minimum subscribed download rate equal to or exceeds 15.0 Mbps
* Minimum subscribed upload rate equal to or exceeds 5.0 Mbps
* ISP must have no packet loss and ping under 50ms
* Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN
* Proof of internet speed required
* Clean and quiet workspace

**Be Part of Our arenaflex Family**

At arenaflex, we're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees are happy and healthy, they're more productive, creative, and engaged. We're committed to providing a workplace that's conducive to happiness and a healthy work-life balance.

**Join Our Team**

If you're passionate about delivering exceptional customer experiences and making a difference in people's lives, we want to hear from you. Apply now to become a part of our arenaflex team and start your journey towards a rewarding and challenging career.

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