**Experienced Customs Brokerage Representative - Night Shift - Data Entry - Release (REMOTE)**
At arenaflex, we're committed to providing exceptional service to our clients, and we're seeking a highly skilled and motivated Customs Brokerage Representative to join our team. As a key member of our Release Operations team, you'll play a vital role in ensuring the smooth and efficient clearance of international shipments, while maintaining the highest standards of professionalism and customer satisfaction.
**About arenaflex**
arenaflex is a leading provider of customs brokerage services, dedicated to helping businesses navigate the complexities of international trade. With a strong commitment to customer service and a passion for innovation, we're constantly seeking new ways to improve our processes and deliver exceptional results. As a remote employee, you'll have the flexibility to work from the comfort of your own home, while still being part of a dynamic and supportive team.
**Job Summary**
We're looking for a highly organized and detail-oriented Customs Brokerage Representative to join our Release Operations team. As a key member of this team, you'll be responsible for ensuring the accurate and timely clearance of international shipments, while maintaining the highest standards of professionalism and customer satisfaction. This is a full-time, remote position, requiring a strong commitment to working night shifts (11PM - 7AM, Eastern Time, Wednesday - Sunday).
**Key Responsibilities**
As a Customs Brokerage Representative, you'll be responsible for the following key duties:
* Release, classify, and bill basic import shipments
* Prepare bonds for U.S. Customs for inspection and release of imports
* Assure accurate and timely billings and resolve accounting issues
* Stay up-to-date on Customs and procedure changes
* May be assigned additional tasks as needed
**Core Competencies**
To succeed in this role, you'll need to possess the following core competencies:
* **Customer Focus**: A strong commitment to delivering exceptional customer service and ensuring customer satisfaction
* **Professional Communication Skills**: Excellent written and verbal communication skills, with the ability to communicate effectively with customers, colleagues, and other stakeholders
* **Energy & Stress Management**: The ability to work effectively in a fast-paced environment, managing stress and maintaining a high level of energy and motivation
* **Analytical Thinking**: Strong analytical skills, with the ability to analyze complex data and make informed decisions
* **Team Work**: A strong commitment to teamwork and collaboration, with the ability to work effectively with colleagues and other stakeholders
* **Adaptability**: The ability to adapt quickly to changing circumstances and priorities
* **Problem Solving**: Strong problem-solving skills, with the ability to identify and resolve complex issues
* **Accountability and Dependability**: A strong commitment to accountability and dependability, with the ability to meet deadlines and deliver results
* **Ethics and Integrity**: A strong commitment to ethics and integrity, with the ability to maintain confidentiality and handle sensitive information
**Essential Qualifications**
To be considered for this role, you'll need to possess the following essential qualifications:
* **High School Diploma or Equivalent**: A high school diploma or equivalent is required
* **2+ years of Brokerage/Office Experience**: A minimum of 2 years of experience in a brokerage or office environment is required
* **Accurate Data Entry Skills**: Strong data entry skills, with the ability to accurately and efficiently enter data into our systems
* **Excellent Communications Skills**: Excellent written and verbal communication skills, with the ability to communicate effectively with customers, colleagues, and other stakeholders
* **Previous Experience with MS Word and EXCEL**: Previous experience with MS Word and EXCEL is a plus
**Preferred Qualifications**
While not required, the following qualifications are preferred:
* **Bachelor's Degree**: A bachelor's degree in a related field is preferred
* **Previous Experience with Customs Brokerage**: Previous experience in customs brokerage is a plus
* **Certifications**: Certifications such as the Certified Customs Broker (CCB) or the Certified Import Specialist (CIS) are a plus
**Benefits**
As a Customs Brokerage Representative at arenaflex, you'll enjoy a comprehensive benefits package, including:
* **Competitive Salary**: A competitive salary, with the potential for bonuses and incentives
* **Medical/Dental/Vision Insurance**: Comprehensive medical, dental, and vision insurance
* **Vacation, Sick Pay**: Generous vacation and sick pay policies
* **401K Offering**: A 401K plan with a 3% company match
* **Cole Incentive Program**: A comprehensive incentive program, with opportunities for bonuses and rewards
**Work Environment and Company Culture**
As a remote employee, you'll have the flexibility to work from the comfort of your own home, while still being part of a dynamic and supportive team. Our company culture is built on a strong commitment to customer service, innovation, and teamwork, with a focus on delivering exceptional results and exceeding customer expectations.
**How to Apply**
If you're a motivated and detail-oriented individual with a passion for customs brokerage, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to . We look forward to hearing from you!
**Application Question(s)**
* Do you currently live in the United States? (REQUIRED TO LIVE IN THE UNITED STATES)
* Education: High school or equivalent (Preferred)
* Experience: Customs Brokerage: 2 years (Required)
* Shift availability: Night Shift (Required), Overnight Shift (Required)
* Work Location: Remote
**Apply Now**
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