Experienced Customs Trade Coordinator – Data Entry and Import Documentation Specialist for a Global Logistics Leader
Introduction to FedEx and the Role
FedEx, a global industry leader in logistics and transportation, is seeking a highly skilled and detail-oriented Customs Trade Coordinator to join its team in New York, USA. As a Customs Trade Coordinator, you will play a critical role in ensuring the smooth and efficient processing of import documentation, compliance with international regulations, and delivery of exceptional customer service. This is a full-time, remote data entry position that offers a competitive salary, comprehensive benefits, and opportunities for career growth and development.
Job Summary
In this role, you will be responsible for providing impeccable customer service, ensuring accurate and timely data entry, and maintaining compliance with all relevant regulations and record-keeping requirements. You will work closely with internal staff, departments, and clients to deliver a high level of service and support. If you have a strong attention to detail, excellent communication skills, and the ability to work independently with minimal supervision, we encourage you to apply for this exciting opportunity.
Key Responsibilities
- Provide exceptional customer service and support to clients and internal stakeholders
- Accurately and efficiently process import documentation, including data entry and record-keeping
- Ensure compliance with all international importing and exporting regulations, including US Customs regulations
- Maintain and update shipment documentation in accordance with all record-keeping requirements
- Work closely with internal staff, departments, and clients to deliver a high level of service and support
- Process organization financier shipments and handle remote filings as required
- Ensure all service and organizational policies are followed and adhered to
Essential Qualifications
- High school diploma or GED required
- No industry experience required, but a minimum of six months of work experience is preferred
- Data entry/console experience required
- Proficiency in MS Office, Outlook, and office equipment (phone, fax, scanner, printer, copier)
- Excellent communication, organizational, and problem-solving skills
- Ability to work independently with minimal supervision and handle a high volume of work
- Ability to utilize various systems and reference materials
Preferred Qualifications
- Bachelor's degree in a related field (e.g., logistics, international trade, business administration)
- Previous experience in a customs brokerage or logistics environment
- Knowledge of US Customs regulations and procedures
- Experience with data entry and record-keeping software
- Strong analytical and problem-solving skills