**Experienced Czech Content Moderator or Customer Support Agent - Relocation Abroad Opportunity at blithequark**

Are you a Czech-speaking professional looking to embark on an exciting international adventure? Do you want to build a stable career abroad with relocation support and a competitive salary? Look no further than blithequark, a dynamic and supportive organization that offers a unique blend of work-life balance, career growth opportunities, and a chance to explore new cultures.

We are currently seeking highly motivated and skilled Czech-speaking professionals to join our team in Bulgaria, Portugal, and Greece. As a Content Moderator or Customer Support Agent at blithequark, you will have the opportunity to work in a fast-paced, international environment, interacting with customers and content creators from diverse backgrounds. If you are passionate about delivering exceptional customer experiences, ensuring online safety, and promoting a positive online community, we want to hear from you.

**About blithequark**

blithequark is a leading organization in the field of content moderation and customer support, dedicated to providing high-quality services to our clients. Our team is comprised of talented individuals from diverse backgrounds, united by a shared passion for delivering exceptional results and promoting a positive online community. We believe in fostering a supportive and inclusive work environment, where our employees can grow and develop their skills, while enjoying a healthy work-life balance.

**Available Roles**

We are currently hiring for the following roles:

* **Customer Support Agent**: As a Customer Support Agent at blithequark, you will be responsible for providing exceptional customer experiences, responding to customer inquiries, and resolving issues in a timely and professional manner.
* **Content Moderator**: As a Content Moderator at blithequark, you will be responsible for reviewing and moderating online content, ensuring that it meets our community guidelines and standards.

**Position Details**

* **Languages Required**: Czech (C1+) and English (B1-B2)
* **Locations**: Bulgaria, Portugal, Greece (including remote options)
* **Contract Type**: Permanent with full benefits, including medical insurance
* **Relocation Support**: Provided (flight and accommodation support in most locations)
* **Salary**: Between 1300-2200 euro/month (depending on the role and country), bonuses available

**What We Offer**

* **Paid training**: We provide comprehensive training to ensure that you have the skills and knowledge required to excel in your role.
* **International and supportive work environment**: Our team is comprised of talented individuals from diverse backgrounds, united by a shared passion for delivering exceptional results and promoting a positive online community.
* **Long-term career development**: We believe in fostering a supportive and inclusive work environment, where our employees can grow and develop their skills, while enjoying a healthy work-life balance.
* **Accommodation included for selected roles**: We offer accommodation support for selected roles, making it easier for you to settle into your new location.
* **Signing bonus available depending on the position**: We offer a signing bonus to selected candidates, depending on the position.

**Essential Qualifications**

* **Czech language proficiency**: You must have a C1+ level of proficiency in Czech, with excellent written and spoken skills.
* **English language proficiency**: You must have a B1-B2 level of proficiency in English, with excellent written and spoken skills.
* **Customer service experience**: You must have experience in customer-facing roles, with a proven track record of delivering exceptional customer experiences.
* **Content moderation experience**: You must have experience in content moderation, with a proven track record of ensuring online safety and promoting a positive online community.

**Preferred Qualifications**

* **Bachelor's degree**: A bachelor's degree in a relevant field, such as communications, marketing, or psychology, is preferred.
* **Customer service certifications**: You may hold customer service certifications, such as the Certified Customer Service Representative (CCSR) or the Certified Customer Experience Professional (CCEP).
* **Content moderation certifications**: You may hold content moderation certifications, such as the Certified Content Moderator (CCM) or the Certified Online Safety Specialist (COSS).

**Skills and Competencies**

* **Excellent communication skills**: You must have excellent written and spoken communication skills, with the ability to communicate effectively with customers and content creators.
* **Problem-solving skills**: You must have strong problem-solving skills, with the ability to resolve issues in a timely and professional manner.
* **Attention to detail**: You must have excellent attention to detail, with the ability to review and moderate online content accurately and efficiently.
* **Cultural awareness**: You must have a high level of cultural awareness, with the ability to understand and respect diverse cultural backgrounds.

**Career Growth Opportunities and Learning Benefits**

* **Professional development**: We offer comprehensive training and development programs, designed to help you grow and develop your skills in your role.
* **Career advancement opportunities**: We offer career advancement opportunities, with the potential to move into leadership roles or specialized positions.
* **Learning benefits**: We offer learning benefits, including access to online courses, workshops, and conferences.

**Work Environment and Company Culture**

* **International and supportive work environment**: Our team is comprised of talented individuals from diverse backgrounds, united by a shared passion for delivering exceptional results and promoting a positive online community.
* **Flexible work arrangements**: We offer flexible work arrangements, including remote work options and flexible hours.
* **Wellness programs**: We offer wellness programs, including access to fitness classes, meditation sessions, and mental health resources.

**Compensation, Perks, and Benefits**

* **Salary**: Between 1300-2200 euro/month (depending on the role and country), bonuses available
* **Relocation support**: Provided (flight and accommodation support in most locations)
* **Accommodation included for selected roles**: We offer accommodation support for selected roles, making it easier for you to settle into your new location.
* **Medical insurance**: We offer comprehensive medical insurance, including health, dental, and vision coverage.
* **Paid time off**: We offer paid time off, including vacation days, sick leave, and holidays.

**How to Apply**

If you are a motivated and skilled Czech-speaking professional looking to embark on an exciting international adventure, we want to hear from you. Please submit your application, including your resume and a cover letter, to:

marco.velenosi@cbtalents.com
WhatsApp: +39 334 619 6398

We look forward to hearing from you and exploring how you can contribute to our team at blithequark.

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