**Experienced Data Analyst - Customer Data Management at arenaflex**

At arenaflex, we're on a mission to revolutionize the way businesses work by providing cutting-edge digital work platforms that simplify and streamline work experiences. As a leading provider of digital work solutions, we're committed to delivering exceptional value to our customers and employees alike. We're now seeking an experienced Data Analyst - Customer Data Management to join our team and help us drive business growth and success.

**Role Description**

As a Data Analyst - Customer Data Management at arenaflex, you'll play a critical role in ensuring the accuracy, consistency, and compliance of customer, partner, and account master data across our systems. Your primary responsibility will be to manage and resolve day-to-day data-related cases in Salesforce (SFDC), working closely with business stakeholders to understand data improvement and focus areas of business for Information Management.

**Key Responsibilities**

* Manage and resolve data-related cases in Salesforce (SFDC), ensuring data accuracy, consistency, and compliance with internal data governance policies.
* Maintain the integrity of customer, partner, and account master data across systems.
* Engage with business stakeholders to understand data improvement and focus areas of business for Information Management.
* Document data management processes and procedures.
* Gather and analyze business requirements and critical data elements.
* Deliver recommendations for business process improvements and implement them.
* Work with cross-functional stakeholders for issue resolution.
* Experience with ERP/CRM applications, Oracle Cloud, Salesforce.com.
* Exhibit accountability, ownership, and decision-making capabilities.
* Hands-on experience in mastering customer data for the organization.
* Prioritize tasks, manage workload, and handle escalations.
* Strong verbal and writing skills, ability to work in teams.
* Identify improvement opportunities and define new processes as applicable.
* Good office software skills (e.g., Excel, Access, Visio, PPT).
* Exposure to building playbooks, SOPs, and KPIs is an added advantage.
* Excellent knowledge of proactive data analysis in conjunction with business needs.
* Good understanding of Customer, Transactions, and Products domains.
* Strong experience in Salesforce.com.
* Knowledge of data cleansing and standardization tools is an added advantage.
* Strong knowledge of Customer MDM and integration processes across Salesforce and Oracle Cloud.

**Qualifications**

* 3+ years of industry experience in business data analysis.
* Attention to detail and strong personal organizational skills.
* Ability to work in a fast-paced, high-volume environment.
* Flexible and resilient, comfortable with ambiguity.
* Excellent communication skills, both verbal and written.

**Requirements**

* Proven ability to provide guidance and make decisions that require judgment.
* Experience with identifying improvement opportunities.
* Strong experience in Salesforce.com.

**Benefits**

* Comprehensive digital work platform enabling secure, personalized experiences.
* Opportunity to work in a company recognized as a leader in its field.

**Company Description**

arenaflex is the digital work platform leader, trusted by thousands of organizations worldwide as the former VMware End-User Computing business. We make digital work, work – for businesses and their people. Our comprehensive digital work platform simplifies work, providing smart, seamless, and secure work experiences. We're consistently positioned as a leader in Gartner's Magic Quadrant for Desktop as a Service (DaaS) and recognized as a leader in IDC MarketScape reports for EUC. We're committed to building a diverse workforce that reflects the communities we serve.

**What We Offer**

* Competitive salary and benefits package.
* Opportunity to work with a leading digital work platform provider.
* Collaborative and dynamic work environment.
* Professional development and growth opportunities.
* Recognition and rewards for outstanding performance.
* Comprehensive digital work platform enabling secure, personalized experiences.

**How to Apply**

If you're a motivated and experienced Data Analyst - Customer Data Management looking for a new challenge, please submit your application, including your resume and a cover letter, to . We can't wait to hear from you!

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