**Experienced Data Entry Clerk – Alternate Investments – Full Remote Opportunity**
At arenaflex, we're on a mission to revolutionize the way we approach data entry and reconciliation in the financial industry. As a key member of our team, you'll play a vital role in ensuring the accuracy and efficiency of our Alternate Investments operations. If you're a detail-oriented and analytical individual with a passion for problem-solving, we want to hear from you.
**About arenaflex**
arenaflex is a leading provider of innovative financial solutions, dedicated to delivering exceptional results for our clients and partners. Our team is comprised of talented professionals who share a common goal: to make a meaningful impact in the financial industry. With a strong focus on collaboration, innovation, and customer satisfaction, we're committed to creating a work environment that fosters growth, learning, and success.
**Job Summary**
As an Experienced Data Entry Clerk, you'll be responsible for performing daily reconciliation, trade, and transfer tasks for Alternate Investments. This role requires a high level of attention to detail, analytical skills, and the ability to work effectively in a fast-paced environment. You'll be working closely with our Retail and Institutional Service Teams, as well as external partners, to ensure seamless communication and collaboration.
**Key Responsibilities**
* Process trade deal purchases in customer profiles and identify/address discrepancies between TD Ameritrade and fund companies/transfer agents
* Process Corporate Activity Activities, settle/reconcile transactions, and process/reconcile returns activity
* Analyze complex/escalated issues, test/validation of new innovation enhancements, and provider modifications
* Complete projects in Trading, Dividends, Transfers, Reconciliation, and Corporate Actions that directly impact the Client/Advisor profile
* Engage with Retail and Institutional Service Teams via email, phone, Slack, Overview, and Salesforce
* Collaborate with fund companies, transfer agents, opposite agencies, and other external business partners to ensure seamless communication and collaboration
**Duties Analysis**
* Review subscription deals or transfer requests
* Client/Advisor account exceptions
* Regulatory commitments (e.g., 2340 and 15C3-3)
* Reconciliation of Business, Dividend, and Transactions Breaks
* Reconciliation across BOS and Fund Companies
* Review and analysis of correct tax coding and corrections of income tax coding
* Trouble Addressing:
+ Internal/External system improvements or concerns
+ Root cause of breaks between TDA, the Fund, etc.
+ Providing method or innovation service alternatives to Management
+ Remediating transfer issues with the Fund or Opposite Firm
+ Client or Company Partner Service:
- Answering business partner inquiries concerning Fund details requirements/eligibility
- Providing follow-up on Substitute Expenditure moves to expedite the customer demand or remediate not neat issues
- Prompt and correct finalization of client investing and dividend demands
**Essential Qualifications**
* High school diploma or equivalent required; associate's or bachelor's degree preferred
* 1-2 years of experience in data entry, reconciliation, or a related field
* Strong analytical and problem-solving skills
* Excellent attention to detail and organizational skills
* Ability to work effectively in a fast-paced environment
* Strong communication and interpersonal skills
* Proficiency in Microsoft Office and Google Suite
* Experience with Salesforce and other CRM systems a plus
**Preferred Qualifications**
* Experience in the financial industry, particularly in Alternate Investments
* Knowledge of regulatory commitments (e.g., 2340 and 15C3-3)
* Experience with tax coding and corrections
* Familiarity with BOS and Fund Companies
* Experience with system improvements or concerns
* Strong understanding of client needs and expectations
**Skills and Competencies**
* Strong analytical and problem-solving skills
* Excellent attention to detail and organizational skills
* Ability to work effectively in a fast-paced environment
* Strong communication and interpersonal skills
* Proficiency in Microsoft Office and Google Suite
* Experience with Salesforce and other CRM systems a plus
* Strong understanding of client needs and expectations
* Ability to adapt to changing priorities and deadlines
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to providing our employees with opportunities for growth and development. As a Data Entry Clerk, you'll have access to:
* Ongoing training and development programs
* Mentorship and coaching from experienced professionals
* Opportunities for career advancement and promotion
* A dynamic and supportive work environment
* Competitive compensation and benefits package
**Work Environment and Company Culture**
arenaflex is a remote-friendly company, offering a flexible and autonomous work environment. Our team is comprised of talented professionals who share a common goal: to make a meaningful impact in the financial industry. We're committed to creating a work environment that fosters growth, learning, and success.
**Compensation, Perks, and Benefits**
arenaflex offers a competitive compensation and benefits package, including:
* Competitive salary
* Comprehensive health insurance
* 401(k) matching program
* Paid time off and holidays
* Flexible work arrangements
* Professional development opportunities
**Equal Opportunity Employer**
arenaflex is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds, including minorities, women, veterans, and individuals with disabilities.
**Application Instructions**
If you're a motivated and detail-oriented individual with a passion for problem-solving, we want to hear from you. To apply, please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you!
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