**Experienced Data Entry Clerk – Energy Services Program Support**

At arenaflex, we're dedicated to fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is united by a shared passion for making a lasting impact. As a valued member of our team, the Data Entry Clerk will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs.

**About arenaflex**

arenaflex is a non-profit human services agency committed to positive change, focused on enhancing the lives of individuals and families in Fitchburg, MA. Our organization is driven by a shared vision of creating a more compassionate and inclusive community. With a strong emphasis on community growth, essential services, and holistic well-being, we strive to make a meaningful difference in the lives of those we serve.

**Job Overview**

As a Data Entry Clerk, you will be responsible for maintaining accurate and up-to-date digital records, ensuring compliance with agency and funder requirements. This role requires a strong attention to detail, excellent organizational skills, and the ability to work effectively in a remote environment. If you're passionate about making a difference in the community and have a strong work ethic, we encourage you to apply for this exciting opportunity.

**Key Responsibilities**

* Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
* Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
* Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
* Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
* Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
* Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
* Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
* Attend all required staff meetings, supervision, training, and contractual meetings.
* Participate in mandatory agency training and other relevant professional development activities.
* Ensure strict confidentiality is maintained in all aspects of the role.
* Perform related work as required.

**Essential Qualifications and Skills**

* Associate degree or equivalent professional experience.
* Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
* Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
* Bilingual in Spanish preferred.
* Excellent organizational and communication skills.
* Ability to work effectively in a remote environment.
* Strong attention to detail and ability to maintain confidentiality.
* Proficiency in Microsoft Office and Google Suite.

**Preferred Qualifications and Skills**

* Experience working with diverse populations and communities.
* Familiarity with database management systems, including Monday.com.
* Strong analytical and problem-solving skills.
* Ability to work independently and as part of a team.
* Strong customer service skills.

**Benefits and Perks**

* Health, Dental, FSA, and Vision Insurance: Comprehensive coverage to take care of your well-being.
* Paid Time Off (PTO): Generous time off to relax and recharge.
* Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle.
* Student Loan Forgiveness: We're here to help ease your student loan burden.
* Tuition Remission: Invest in your education with our tuition remission program.
* Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.
* Pet Insurance: Ensure your furry friends receive the best care.
* Employee Discounts: Access exclusive discounts and perks.

**Career Growth Opportunities**

At arenaflex, we're committed to supporting the growth and development of our team members. We offer a range of training and professional development opportunities to help you advance your career and achieve your goals. Whether you're looking to move into a leadership role or explore new areas of interest, we're here to support you every step of the way.

**Work Environment and Culture**

Our team is united by a shared passion for making a difference in the community. We're a collaborative and supportive team that values diversity, equity, and inclusion. We're committed to creating a work environment that's inclusive, respectful, and empowering. If you're passionate about making a difference and have a strong work ethic, we encourage you to apply for this exciting opportunity.

**How to Apply**

If you're passionate about making a difference in the community and have a strong work ethic, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to . We can't wait to hear from you!

**Equal Employment Opportunity**

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a work environment that's inclusive, respectful, and empowering. If you're passionate about making a difference and have a strong work ethic, we encourage you to apply for this exciting opportunity.

**Contact Information**

If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We're here to support you every step of the way.

**Apply Now**

Don't miss out on this exciting opportunity. Apply now to be part of a team that makes a meaningful difference in the community.

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