**Experienced Data Entry Clerk – Energy Services Program Support | Remote Work Opportunity**
At arenaflex, we're dedicated to creating a positive impact in the lives of individuals and families in Fitchburg, MA. As a non-profit human services agency, we're passionate about fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is united by a shared vision of making a lasting difference in the world.
We're seeking an experienced Data Entry Clerk to join our team and play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. If you're a detail-oriented individual with excellent communication skills and a passion for making a difference, we encourage you to apply for this exciting opportunity.
**Position Overview**
As a valued member of our team, the Data Entry Clerk will be responsible for maintaining accurate and up-to-date records, ensuring compliance with program guidelines, and providing exceptional support to our program staff. This is a remote work opportunity, and we're looking for a highly motivated and organized individual who can work independently and collaboratively as part of our team.
**Essential Duties And Responsibilities**
* Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
* Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
* Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
* Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
* Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
* Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
* Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
* Attend all required staff meetings, supervision, training, and contractual meetings.
* Participate in mandatory agency training and other relevant professional development activities.
* Ensure strict confidentiality is maintained in all aspects of the role.
* Perform related work as required.
**Required Qualifications And Skills**
* Associate degree or equivalent professional experience.
* Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
* Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
* Bilingual in Spanish preferred.
* Excellent communication and organizational skills.
* Ability to work independently and collaboratively as part of a team.
* Strong attention to detail and ability to maintain confidentiality.
* Proficiency in Microsoft Office and Google Suite.
* Familiarity with database management systems, including Monday.com.
**Why Join arenaflex?**
At arenaflex, we're committed to creating a workplace that values your well-being and personal growth. We offer a range of fantastic benefits, including:
* Health, Dental, FSA, and Vision Insurance: Comprehensive coverage to take care of your well-being.
* Paid Time Off (PTO): Generous time off to relax and recharge.
* Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle.
* Student Loan Forgiveness: We're here to help ease your student loan burden.
* Tuition Remission: Invest in your education with our tuition remission program.
* Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.
* Pet Insurance: Ensure your furry friends receive the best care.
* Employee Discounts: Access exclusive discounts and perks.
**What We Offer**
* A dynamic and supportive work environment.
* Opportunities for professional growth and development.
* A chance to make a meaningful difference in the community.
* A competitive salary and benefits package.
* A flexible work schedule that suits your lifestyle.
**How to Apply**
If you're a motivated and organized individual with a passion for making a difference, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to . We can't wait to hear from you!
**Equal Employment Opportunity**
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that values diversity, equity, and inclusion.
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