**Experienced Data Entry Coordinator - Workers Comp Utilization Review - Remote Opportunity**
At arenaflex, we're dedicated to providing exceptional services to our clients in the Workers Comp industry. As a Data Entry Coordinator, you'll play a vital role in our team, ensuring seamless communication with clients and their staff, resolving issues promptly, and managing the utilization review process. If you're passionate about delivering top-notch support and have experience in Workers Comp utilization review, we want to hear from you.
**About arenaflex**
arenaflex is a leading provider of Workers Comp services, committed to excellence in utilization review, medical billing, and claims management. Our team of experts is dedicated to delivering high-quality services that meet the evolving needs of our clients. With a strong focus on innovation, collaboration, and customer satisfaction, we're shaping the future of Workers Comp services.
**Job Summary**
We're seeking an experienced Data Entry Coordinator to join our remote team. As a key member of our team, you'll be responsible for managing client interactions, resolving issues, and processing utilization review requests. If you have a strong background in Workers Comp utilization review, medical terminology, and Microsoft Office, we encourage you to apply.
**Key Responsibilities**
* Manage and interact with clients and their staff on a daily basis, ensuring timely and effective communication
* Assist with all client issue resolution in a timely manner, providing exceptional support and service
* Receive and process referrals (prospective, retrospective, concurrent, reconsiderations, and appeals) from providers and adjusters, entering them into proprietary software and following through on the process until completion
* Obtain authorization from adjusters to proceed with the review for all provider referrals when required
* Assign UR requests to a physician reviewer based on protocols and state guidelines
* Pay close attention to detail and be timely with all responses, either via telephone or email
* Maintain various logs and perform other duties as assigned
* Participate in periodic, random QA reviews of your work for accuracy and adherence to protocol and best practices
**Essential Qualifications**
* 3 years of experience in Workers Comp utilization review
* 2 years of experience in medical terminology
* 3 years of experience with Microsoft Office
* Strong communication and interpersonal skills, with the ability to interact with clients and their staff effectively
* Ability to work independently and as part of a remote team
* Strong attention to detail and organizational skills
* Ability to maintain confidentiality and handle sensitive information
**Preferred Qualifications**
* Experience with proprietary software and utilization review processes
* Knowledge of state guidelines and protocols for Workers Comp utilization review
* Certification in medical terminology or a related field
* Experience working in a remote or virtual environment
**Skills and Competencies**
* Strong analytical and problem-solving skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Excellent communication and interpersonal skills
* Strong attention to detail and organizational skills
* Ability to maintain confidentiality and handle sensitive information
* Proficiency in Microsoft Office, including Excel, Word, and Outlook
* Ability to learn and adapt to new software and processes quickly
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to helping our employees grow and develop their careers. As a Data Entry Coordinator, you'll have opportunities to:
* Develop your skills and knowledge in Workers Comp utilization review and medical terminology
* Participate in training and professional development programs
* Collaborate with experienced professionals in the industry
* Contribute to the growth and success of our team
**Work Environment and Company Culture**
As a remote employee, you'll have the flexibility to work from the comfort of your own home. Our team is dedicated to creating a positive and supportive work environment, with a focus on collaboration, innovation, and customer satisfaction. We offer a range of benefits and perks, including:
* Competitive hourly rate: $18.00 - $25.00 per hour
* Full-time schedule: 40 hours per week
* Monday to Friday schedule
* Paid time off
* Dental insurance
* Health insurance
* Vision insurance
**How to Apply**
If you're passionate about delivering exceptional support and have experience in Workers Comp utilization review, we encourage you to apply. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you!
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