**Experienced Data Entry Specialist – Application Administration Support**

At arenaflex, a leading global life sciences company, we're seeking an experienced Data Entry Specialist to join our team as an Application Administrator. As a key member of our team, you will play a vital role in supporting the migration of our clients to a new application, ensuring seamless transitions and exceptional customer service.

**Introduction to arenaflex**

arenaflex is a renowned S&P 500 company, deeply integrated in guiding patient care, providing comprehensive clinical laboratory and end-to-end drug development services. With a mission to improve health and improve lives, we deliver world-class diagnostic solutions, bring innovative medicines to patients faster, and use technology to improve the delivery of care. Our commitment to excellence has earned us a reputation as a leader in the life sciences industry, with reported net revenues of over $10 billion in 2017.

**Job Summary**

As an Application Administrator, you will be responsible for performing entry-level application administration tasks, including data entry, organization setup, and user credential management. You will work closely with end-users, setting up their organization and user credentials, and providing exceptional customer service to ensure a smooth transition to our new application.

**Key Responsibilities**

* Perform data entry tasks with high accuracy and speed ( > 40 wpm)
* Set up organizations and users in our new application
* Manage user credentials and ensure secure access to our systems
* Provide exceptional customer service to end-users, responding to inquiries and resolving issues in a timely manner
* Collaborate with our development team to ensure seamless integration with our new application
* Participate in shift work, supporting our divisions during designated hours (8AM-5PM, 9AM-6PM, 10AM-7PM, 11AM-8PM EST)

**Essential Qualifications**

* High school diploma or equivalent required
* Excellent typing skills, fast and accurate ( > 40 wpm)
* Excellent command of the English language (bilingual, English and Spanish, a plus)
* Proficient in Word and Excel
* Experience with helpdesk software and triage a plus

**Preferred Qualifications**

* Tier 1 helpdesk experience and triage experience
* Experience working with end-users, setting up organizations and user credentials
* Familiarity with application administration and data entry tasks

**Skills and Competencies**

* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously
* Strong problem-solving skills, with the ability to troubleshoot and resolve issues in a timely manner
* Proficient in Microsoft Office, with a focus on Word and Excel
* Strong attention to detail, with a focus on accuracy and data integrity

**Career Growth Opportunities and Learning Benefits**

At arenaflex, we believe in investing in our employees' growth and development. As an Application Administrator, you will have opportunities to:

* Develop your skills and expertise in application administration and data entry
* Collaborate with our development team to ensure seamless integration with our new application
* Participate in training and development programs to enhance your knowledge and skills
* Contribute to the success of our team, working closely with end-users to ensure a smooth transition to our new application

**Work Environment and Company Culture**

As a remote worker, you will have the flexibility to work from home, with a dedicated workspace and reliable internet connection. Our company culture is built on collaboration, innovation, and a commitment to excellence. We value our employees' contributions and strive to create a positive, inclusive work environment that supports their growth and well-being.

**Compensation, Perks, and Benefits**

As an Application Administrator at arenaflex, you can expect:

* Competitive compensation and benefits package
* Opportunities for career growth and professional development
* Flexible work arrangements, including remote work options
* Access to our state-of-the-art technology and tools
* Collaborative and inclusive work environment

**How to Apply**

If you're a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to . We look forward to hearing from you!

**Interview Information**

Alfonso will conduct one-step 30-minute video interviews. Please be prepared to discuss your experience, skills, and qualifications, as well as your approach to application administration and customer service.

**Why is this Position Open?**

This position is open due to the business challenge of migrating our clients to a new application. As an Application Administrator, you will play a vital role in ensuring a seamless transition, providing exceptional customer service, and resolving issues in a timely manner. Your expertise and attention to detail will be essential in maintaining our high standards of quality and customer satisfaction.

**Apply Now**

Don't miss this opportunity to join our team as an Application Administrator at arenaflex. Apply now and take the first step towards a rewarding career in application administration and customer service.

Apply for this job