**Experienced Full Stack Customer Acquisition Associate – Remote Sales and Account Management**
At arenaflex, we're on a mission to revolutionize the way businesses interact with their customers. As a key member of our sales team, you'll play a vital role in driving revenue growth and building strong relationships with our clients. If you're a motivated and results-driven individual with a passion for sales and customer service, we want to hear from you.
**About arenaflex**
arenaflex is a leading provider of innovative solutions for businesses of all sizes. Our team of experts is dedicated to delivering exceptional customer experiences and helping our clients achieve their goals. With a strong focus on technology and customer-centricity, we're constantly pushing the boundaries of what's possible in the world of sales and customer service.
**The Role**
As an Associate, Customer Acquisition, you'll be responsible for driving revenue growth and building strong relationships with our clients. This is a full-time remote position, and you'll be working closely with our sales team to achieve your revenue-based quota. You'll be responsible for:
* Working within a dedicated territory and team to achieve your revenue-based quota by selling renewals/services and offering up-sell opportunities
* Providing accurate weekly/monthly/quarterly sales forecasts
* Mastering product knowledge and technical understanding of services to assess client requirements
* Initiating steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
* Managing external competitive pressures and handling objections to retain customers or win new customers
* Managing a high volume of customer contacts through phone and email each day – majority of communication is outbound
* Working with your team and management to provide a professional experience during all interactions with customers and prospects
* Maintaining the customer management system (CRM) to ensure all relevant data is captured
* Undertaking sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
**What You'll Need**
To succeed in this role, you'll need:
* 2+ years of experience working in a customer service or sales capacity
* Prior success in achievement of personal and team sales quota/goals
* Experience in high-volume calling
* Experience learning new technology and data
* Problem-solving skills
* Excellent knowledge of MS Office programs
* Experience working with Salesforce.com or similar CRM
* Experience or willingness to work from home
**What We Offer**
As a member of our team, you'll enjoy:
* A competitive salary and benefits package
* Opportunities for career growth and professional development
* A dynamic and supportive work environment
* Flexible working arrangements, including remote work options
* Access to cutting-edge technology and tools
* A comprehensive training program to help you succeed in your role
**Our Culture**
At arenaflex, we're passionate about creating a culture that's inclusive, supportive, and empowering. We believe in:
* Empowering our employees to take ownership of their work and make a meaningful impact
* Fostering a culture of innovation and creativity
* Providing opportunities for growth and development
* Celebrating diversity and promoting inclusivity
* Prioritizing work-life balance and employee well-being
**How to Apply**
If you're a motivated and results-driven individual with a passion for sales and customer service, we want to hear from you. To apply, simply click the link below and submit your application. We can't wait to hear from you!
**Simple Application Process**
Ready to join us? The first step is easy. Click apply now and we'll be in touch soon!
**Equal Opportunity Employer**
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity and promotes inclusivity.
**Reasonable Accommodation**
If you require a reasonable accommodation to apply for this role, please click here.
**Affirmative Action Plan**
To review the Affirmative Action Plan, please click here.
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