**Experienced Full Stack Customer Acquisition Associate – Remote Sales and Marketing**
At arenaflex, we're on a mission to revolutionize the way businesses connect with their customers. As a key member of our sales team, you'll play a vital role in driving revenue growth and building lasting relationships with our clients. If you're a motivated and results-driven individual with a passion for sales and customer engagement, we want to hear from you.
**About arenaflex**
arenaflex is a leading provider of innovative solutions for businesses of all sizes. Our team of experts is dedicated to delivering exceptional customer experiences and helping our clients achieve their goals. With a strong focus on sales, marketing, and customer service, we're always looking for talented individuals to join our team and help us drive success.
**Job Summary**
As an Associate, Customer Acquisition, you'll be responsible for demonstrating the value and benefits of our products or services to customers, with a primary focus on selling and/or renewing contracts. This role requires a strong understanding of our products and services, as well as excellent communication and interpersonal skills. You'll work closely with our sales team and management to provide a professional experience for our customers and prospects.
**Key Responsibilities**
* Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up-sell opportunities
* Provide accurate weekly/monthly/quarterly sales forecast
* Mastery of product knowledge and technical understanding of services to assess client requirements
* Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
* Manage external competitive pressures and handle objections to retain customers or win new customers
* Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
* Work with your team and management to provide a professional experience during all interactions with customers and prospects
* Maintain the customer management system (CRM) to ensure all relevant data is captured
* Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
* Work with a team and report directly to a Sales Manager
**Essential Qualifications**
* 2+ years of experience working in a customer service or sales capacity
* Prior success in achievement of personal and team sales quota/goals
* Experience in high-volume calling
* Experience learning new technology and data
* Problem-solving skills
* Excellent knowledge of MS Office programs
* Experience working with Salesforce.com or similar CRM
* Experience or willingness to work from home
**Preferred Qualifications**
* Experience working in a similar role at arenaflex or a similar company
* Strong understanding of sales and marketing principles
* Experience with sales automation tools and software
* Strong analytical and problem-solving skills
* Ability to work in a fast-paced environment and meet deadlines
**Skills and Competencies**
* Excellent communication and interpersonal skills
* Strong product knowledge and technical understanding of services
* Ability to work in a team environment and provide a professional experience for customers and prospects
* Strong analytical and problem-solving skills
* Ability to learn new technology and data quickly
* Experience with sales automation tools and software
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to helping our employees grow and develop their careers. As an Associate, Customer Acquisition, you'll have the opportunity to:
* Work with a talented team of sales professionals and learn from their experiences
* Develop your skills and knowledge in sales, marketing, and customer service
* Participate in training and development programs to help you succeed in your role
* Take on new challenges and responsibilities as you grow and develop in your career
**Work Environment and Company Culture**
arenaflex is a remote-friendly company, and as an Associate, Customer Acquisition, you'll have the flexibility to work from home. Our company culture is built on a foundation of collaboration, innovation, and customer-centricity. We're a team of passionate and dedicated individuals who are committed to delivering exceptional results and making a positive impact on our clients and customers.
**Compensation, Perks, and Benefits**
As an Associate, Customer Acquisition, you'll receive a competitive salary and a range of benefits, including:
* A comprehensive benefits package, including health, dental, and vision insurance
* A 401(k) retirement plan with company match
* Paid time off and holidays
* Opportunities for professional development and career growth
* A fun and dynamic work environment with a team of passionate and dedicated individuals
**How to Apply**
If you're a motivated and results-driven individual with a passion for sales and customer engagement, we want to hear from you. To apply for this exciting opportunity, please click the link below and submit your application.
**Simple Application Process**
Ready to join us? The first step is easy. Click apply now and we'll be in touch soon!
**Equal Opportunity Employer**
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.
**Accommodation Requests**
If you require a reasonable accommodation to apply for this role, please click here to submit your request.
**Affirmative Action Plan**
To review the Affirmative Action Plan, please click here.
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