**Experienced Full Stack Customer Service Advisor – Remote Customer Support**

At arenaflex, we're on a mission to revolutionize the way we interact with our customers, and we're looking for a talented and motivated individual to join our team as a Remote Customer Service Advisor. As a key member of our customer support team, you'll be responsible for providing exceptional customer service via phone, resolving customer issues in a timely and professional manner, and working collaboratively with our team to drive customer satisfaction.

**About arenaflex**

arenaflex is a leading provider of innovative solutions and services to Fortune 100 companies and governments worldwide. Our dedicated associates are passionate about helping people and making a difference in their lives. We're committed to creating a culture where individuality is valued and recognized every day.

**Job Summary**

As a Remote Customer Service Advisor, you'll be working from the comfort of your own home, providing top-notch customer service to our valued clients. You'll be responsible for:

* Responding to customer inquiries via phone in a timely and professional manner
* Resolving customer issues and concerns in a fair and efficient manner
* Collaborating with our team to drive customer satisfaction and loyalty
* Working independently in a virtual environment with discipline and motivation
* Maintaining the highest standards of quality and professionalism

**Responsibilities**

* Provide exceptional customer service via phone, resolving customer issues in a timely and professional manner
* Collaborate with our team to drive customer satisfaction and loyalty
* Work independently in a virtual environment with discipline and motivation
* Maintain the highest standards of quality and professionalism
* Ensure call resolution in a timely manner
* Have excellent verbal and written communication skills
* Maintain the highest standards of quality
* Guarantee customer satisfaction on every call
* Provide product solutions
* Perform other duties as assigned

**Requirements**

* Be at least 18 years or older
* Have a High School Diploma, or equivalent
* Be able to successfully pass a criminal background check
* Have at least six months of customer service experience, preferably in a sales role
* Have high speed internet access meeting the following speeds: download = ≥10, upload ≥3, Ping ms