**Experienced Full Stack Customer Service / Data Entry / Administrative Clerks – Military Support Services**
Are you a motivated and detail-oriented individual with a passion for serving the military community? Do you have excellent communication skills, a strong work ethic, and the ability to work independently in a remote environment? If so, we invite you to join blithequark as a Full Stack Customer Service / Data Entry / Administrative Clerk, supporting active duty, veterans, and military families with administrative processes, data entry, and customer service.
**About blithequark**
blithequark is a leading provider of innovative solutions and services to the military community. Our team is dedicated to delivering exceptional support and care to those who serve, and we're committed to creating a positive impact on the lives of our clients. As a member of our team, you'll have the opportunity to work with a talented group of professionals who share your passion for serving others.
**Key Responsibilities**
As a Full Stack Customer Service / Data Entry / Administrative Clerk, you'll be responsible for providing prompt and courteous assistance to service members, veterans, and their families via phone, email, or chat. Your duties will include:
### Customer Service Support
• Providing accurate and professional assistance with administrative processes, data entry, and customer service
• Assisting with inquiries related to benefits, records, ID verification, service documentation, and other military-related needs
• Ensuring professional and empathetic communication, especially with sensitive issues
### Data Entry & Records Management
• Accurately inputting, verifying, and maintaining military personnel data in databases (e.g., DEERS, DFAS, VA systems, or internal records)
• Managing electronic documents, including service records, claims, correspondence, and case files
• Performing quality checks to ensure data accuracy and completeness
### Administrative Support
• Preparing reports, forms, letters, and spreadsheets as needed
• Scheduling virtual meetings or appointments and managing calendars
• Supporting compliance with military standards and data security protocols
**Required Qualifications**
• U.S. Citizen (required for federal/military contract roles)
• High school diploma or equivalent; Associate's or Bachelor's degree preferred
• 1+ year(s) of experience in customer service, data entry, or administrative support
• Familiarity with military structure, culture, or services (e.g., VA, DFAS, TRICARE) is a strong plus
• Proficient with Microsoft Office Suite and/or Google Workspace
• Ability to work independently in a remote environment with minimal supervision
• High-speed internet and a secure, quiet home office setup
**Preferred Qualifications**
• Prior military service or military spouse/family member
• Experience with military systems such as DMDC, VA.gov, or similar
• Experience with ticketing or CRM software (e.g., Salesforce, Zendesk, ServiceNow)
• Active Security Clearance (preferred for certain roles, not required for all)
**Soft Skills**
• Respectful, patient, and empathetic communication
• Strong attention to detail and organizational skills
• Integrity and commitment to confidentiality
**Benefits**
• Competitive hourly pay or salary based on experience and clearance level
• Remote work flexibility with structured schedules
• Paid time off, federal holidays, and sick leave
• Professional development and training support
• Opportunity to support and serve the military community
**Work Environment**
As a remote employee, you'll have the flexibility to work from the comfort of your own home office. Our team is committed to creating a positive and inclusive work environment, and we're dedicated to supporting your growth and development.
**How to Apply**
If you're a motivated and detail-oriented individual with a passion for serving the military community, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you!
Join Our Team Today!
At blithequark, we're committed to creating a positive impact on the lives of our clients. As a member of our team, you'll have the opportunity to work with a talented group of professionals who share your passion for serving others. Don't miss out on this exciting opportunity to join our team and make a difference in the lives of those who serve.
Why Work at blithequark?
• Competitive compensation and benefits package
• Opportunity to work with a talented team of professionals
• Flexible remote work arrangements
• Professional development and training support
• Opportunity to support and serve the military community
What We Offer
• Competitive hourly pay or salary based on experience and clearance level
• Remote work flexibility with structured schedules
• Paid time off, federal holidays, and sick leave
• Professional development and training support
• Opportunity to support and serve the military community
How to Apply
If you're a motivated and detail-oriented individual with a passion for serving the military community, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you!
Don't miss out on this exciting opportunity to join our team and make a difference in the lives of those who serve. Apply today and take the first step towards a rewarding career with blithequark!
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