**Experienced Full Stack Data Entry Technician – IT Services Remote Jobs at arenaflex**

**Join the arenaflex family and embark on a journey of limitless possibilities, both in and out of the office. As a valued member of our team, you'll have the opportunity to explore new horizons, develop your skills, and become the best version of yourself. With a strong sense of adaptability and resilience, you'll master new challenges and propel your career while enjoying a fulfilling work-life balance. Take the first step towards a brighter future and join us today!**

**Why you'll love this role**

This position is an integral part of the Data Innovation Group within the Data Innovation Division at arenaflex. As a Data Entry Technician, you'll be responsible for providing top-notch support to our end-users in all aspects of client computing, including software/hardware installations, upgrades, and general maintenance of PC workstations and peripherals.

**Key Responsibilities**

* Resolve and close tickets/work orders supporting end-user workstations and peripherals
* Answer client care issues raised from the Helpdesk
* Contribute to desktop projects (global installs/renovations) as a project team member
* Remotely diagnose and resolve issues using remote tools
* Investigate and collaborate with other departments to assist with system-related issues
* Record client interactions in incident management software, including resource management
* Recover data from hard drives or perform data migration
* Maintain remote access for virtual private network (VPN) availability as well as remote/broadband connectivity for workstations
* Install and configure local and network-based printers
* Perform preventive maintenance
* Work various shifts, including evenings, weekends, and holidays, and be available to come in on short notice and travel as required
* Follow management direction, complying with IT strategy and procedures
* Perform other duties as assigned
* Venturing, as required

**What you'll need for success**

* **Minimum Qualifications**
+ Bachelor's degree and prior professional training
+ Associate's/4-year certification in Computer Science, Data Systems, or related field or equivalent work experience/training
* **Preferred Qualifications**
+ 2 years of hands-on IT work experience supporting and resolving various PC workstation software and hardware issues
+ First-hand experience supporting workstations in a Windows/TCPIP environment
+ A+ certification
+ MCSE/MCP or higher
+ Past IT foundation experience in an Aircraft/Airport climate

**Essential Skills, Licenses, and Certificates**

* General knowledge of all Windows-based operating systems, including Windows 10
* Familiarity with workflow and tagging systems
* Knowledge of VPN networks and ability to troubleshoot issues
* Ability to work independently and act in a collaborative, team-based environment
* Ability to lift at least 50 pounds

**What you'll get**

* **Unparalleled Benefits**
+ Medical, dental, prescription, and vision benefits from day one, plus virtual doctor visits, flexible spending accounts, and more
+ Health programs that provide the tools, resources, and support you need to be your best self
+ 401(k) program available upon hire, with employer contributions to your 401(k) program available after one year
+ Additional benefits, including our Employee Assistance Program, pet insurance, and discounts on hotels, vehicles, travel, and more
* **Inclusive and Diverse Work Environment**
+ arenaflex is committed to creating a comprehensive workplace that addresses and exceeds the needs of our diverse world
+ Our 20+ Employee Business Resource Groups connect our colleagues to our clients, partners, networks, and investors, helping colleagues reach their full potential

**Join the arenaflex family today and experience a sense of pride and fulfillment as you contribute to the success of the world's largest airline. Apply now and take the first step towards a brighter future!**

Apply Job!

Apply for this job