**Experienced Order Processing and Data Entry Specialist – Customer Service Support**

At blithequark, we are dedicated to delivering exceptional customer experiences and providing top-notch support to our clients. As a key member of our Customer Service team, we are seeking an experienced Order Processing and Data Entry Specialist to join our dynamic team. This is a part-time opportunity that offers a competitive hourly rate of $25.00 - $28.00, flexible scheduling, and a comprehensive benefits package.

**About blithequark**

blithequark is a leading provider of innovative solutions and services, committed to empowering our customers to achieve their goals. Our team is passionate about delivering exceptional results, fostering a culture of collaboration, and promoting a work-life balance. As a valued member of our team, you will have the opportunity to grow and develop your skills, work with a talented and diverse group of professionals, and contribute to the success of our organization.

**Key Responsibilities**

As an Order Processing and Data Entry Specialist, you will play a critical role in supporting our customers, internal teams, and external partners. Your key responsibilities will include:

* Interacting with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions related to domestic and/or international order processing.
* Processing orders for materials for both domestic and/or international requests in accordance with blithequark policy and practice.
* Coordinating and performing activities such as order entry, order acknowledgement, order revision, and preparation of shipping documents.
* Receiving customer requests and preparing documents/trouble tickets related to processing returns (RMA), servicing, and exchanges.
* Updating databases with the status of returned materials issues and accounts for returns inventory.
* Recording and reporting the status of equipment returns, repairs, replacements, sales orders, and delivery schedules.
* Ensuring service information is accessible by sorting and filing documents/forms.
* Handling requests for additional company materials.
* Maintaining records of returns, schedule changes, product enhancements or changes, and product pricing, and resolving return credit problems.
* Coordinating and performing activities associated with the transfer of consigned material.
* Coordinating and performing activities associated with order tracking and customs clearance by working with transportation carriers and brokers.

**Skills, Knowledge, and Expertise**

To succeed in this role, you will need to possess the following minimum required skills and knowledge:

* Direct customer support experience, including administrative experience.
* Order processing experience or an equivalent combination of formal training in logistics, data processing, marketing, international business, finance, and accounting, production control, or related office and business education.
* Proficient in utilizing business tools such as E-mail, Microsoft Word, Excel, and PowerPoint.
* Experience with HCM (e.g., Workday), SAP, Salesforce equivalent ERP product, and productivity software desired.
* Typical Education and Experience: Associate degree or equivalent. 1 - 3 years of related experience.

**Preferred Qualifications**

While not required, the following qualifications are highly desirable:

* Experience working in a fast-paced, dynamic environment.
* Strong analytical and problem-solving skills.
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Proficiency in multiple software applications, including CRM systems and ERP platforms.

**Benefits**

As a valued member of our team, you will enjoy a comprehensive benefits package, including:

* 401(k) plan with company matching.
* Paid Time Off (PTO).
* Sick Time.
* Company offers a generous benefits package that pays 100% of medical, dental, and vision.
* Short-Term Disability.

**Career Growth Opportunities and Learning Benefits**

At blithequark, we are committed to helping our employees grow and develop their skills. As an Order Processing and Data Entry Specialist, you will have access to:

* Ongoing training and development opportunities.
* Mentorship and coaching from experienced team members.
* Opportunities for career advancement and professional growth.
* A dynamic and supportive work environment that encourages collaboration and innovation.

**Work Environment and Company Culture**

Our office is a vibrant and inclusive space that fosters creativity, innovation, and collaboration. As an Order Processing and Data Entry Specialist, you will work in a fast-paced, dynamic environment that requires adaptability, flexibility, and a strong work ethic. Our team is passionate about delivering exceptional results, and we are committed to providing a work-life balance that supports our employees' well-being and happiness.

**How to Apply**

If you are a motivated and detail-oriented individual with a passion for customer service and data entry, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our online portal. We look forward to hearing from you!

Apply Now!

Apply for this job