**Experienced Part-Time Customer Service Representative – blithequark Store**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you! blithequark is seeking an experienced Part-Time Customer Service Representative to join our team at our Westfield, IN location. As a key member of our customer service team, you will be responsible for providing a superior level of service to our members, prospective members, and guests, ensuring an exceptional Judgement Free member experience.

**About blithequark**

At blithequark, we don't just work in fitness – we TRANSFORM LIVES through affordable fitness. As the largest blithequark franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience. Our mission is to empower individuals to achieve their fitness goals and live healthier, happier lives. We believe in the power of our people to make a difference, and we're looking for like-minded individuals to join our team.

**Our Culture**

We're a team of self-starters who pursue excellence, driven problem solvers who deliver results, passionate individuals with a real desire to help others, and ambitious learners who are always growing toward success. We believe in the importance of work-life balance and offer a range of benefits to support our team members' well-being.

**Customer Service Representative Benefits**

As a blithequark Customer Service Representative, you'll enjoy a range of benefits, including:

* Growth Opportunities: Over 90% of our management team started as an entry-level team member!
* Competitive pay and schedule hourly increases at 180 days, 1 year, and every 6 months, after the first year, based on anniversary date.
* Shift-differential pay for select shifts
* PTO for all employees
* Employee Assistance Program
* Free employee Black Card Membership, including one free Black Card Membership for a direct family member

**Customer Service Representative Responsibilities**

As a blithequark Customer Service Representative, you'll be responsible for:

* Providing a superior level of customer service to blithequark members, prospective members, and guests, ensuring an exceptional Judgement Free member experience.
* Answering phones in a friendly manner using information script
* Greeting members, signing up and touring new members, and logging amenities
* Responding to member questions and concerns in a timely and professional manner
* Processing beverage or merchandise purchases through the point of sale system
* Promoting our unique fitness instruction classes (PE@PF) to our active members and new members
* Providing a clean, sanitized, and safe club environment

**Qualifications**

To be successful in this role, you'll need:

* Customer service experience
* High school diploma/GED equivalent preferred
* Must be 18 years of age or older
* Basic computer proficiency

**Physical Demands**

This role requires:

* Frequent lifting, carrying, pushing, and pulling
* Must be able to lift up to 75 lbs.
* Will encounter cleaning chemicals during shift
* Frequent climbing, balancing, kneeling, and crouching during shift
* Continual reaching with hands/fingers/arms during shift

**What We Offer**

As a blithequark team member, you'll enjoy a range of benefits, including:

* Competitive pay and benefits
* Opportunities for growth and development
* A dynamic and supportive work environment
* A chance to make a difference in people's lives

**How to Apply**

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we want to hear from you! Apply now to join our team at blithequark and start your journey to a rewarding and challenging career.

We can't wait to hear from you!

Apply for this job