**Experienced Part-time Customer Service Representative / HVAC Dispatcher – Join arenaflex's Dynamic Team**

At arenaflex, we're passionate about delivering exceptional customer experiences and providing top-notch HVAC solutions to our valued clients. As a part-time Customer Service Representative / HVAC Dispatcher, you'll play a vital role in helping us achieve our mission. If you're a customer service professional looking for a stable and respected company with a dynamic team, we invite you to join us!

**About arenaflex**

arenaflex has been serving the Metro Atlanta area since 1985, providing reliable HVAC solutions that are energy-saving and tailored to each individual home or business. Our commitment to excellence has earned us a 12-year recipient of the Angie's List Super Service Award and an A+ rating with the Better Business Bureau. We're proud of our reputation for delivering exceptional customer service and strive to establish long-term relationships with our clients.

**A DAY IN THE LIFE OF A PART-TIME CUSTOMER SERVICE REPRESENTATIVE / HVAC DISPATCHER**

As a part-time Customer Service Representative / HVAC Dispatcher, you'll be the face of arenaflex, interacting with clients and colleagues alike. Your primary responsibilities will include:

* Answering phones and responding to client inquiries in a friendly and professional manner
* Scheduling and confirming appointments with clients
* Making follow-up calls to ensure client satisfaction
* Assisting with various office tasks, such as data entry and filing
* Collaborating with our team to resolve client issues and provide exceptional customer service

**Qualifications**

To succeed in this role, you'll need:

* Past customer service experience, preferably in the home services or HVAC industry
* Excellent phone skills and the ability to communicate effectively with clients and colleagues
* Proficiency in Microsoft Office and the ability to learn new software systems
* Familiarity with digital dispatch systems, such as Acowin, is a plus, but not required

**What We Offer**

As a part-time Customer Service Representative / HVAC Dispatcher at arenaflex, you'll enjoy:

* Competitive hourly pay, ranging from $16-$19 per hour, depending on experience
* Spiffs and incentives for meeting performance goals
* A dynamic and supportive work environment with a close-knit team of professionals
* Opportunities for career growth and advancement within our company
* A comprehensive benefits package, including health insurance, paid time off, and more

**Work Environment and Culture**

At arenaflex, we value our employees and strive to create a positive and inclusive work environment. Our office is located in the heart of Atlanta, GA, and we offer a flexible schedule with part-time hours from Monday to Friday, 12 pm to 6 pm. We're committed to providing our employees with the tools and resources they need to succeed and thrive in their roles.

**Career Growth Opportunities**

arenaflex is committed to helping our employees grow and develop their careers. We offer training and development programs, mentorship opportunities, and a clear path for advancement within our company. Whether you're looking to move into a leadership role or explore new areas of interest, we'll support you every step of the way.

**How to Apply**

If you're a motivated and customer-focused individual looking for a dynamic and rewarding role, we invite you to apply for the part-time Customer Service Representative / HVAC Dispatcher position at arenaflex. Please submit your application, including your resume and a cover letter, to our online portal. We can't wait to meet you!

**Location**

arenaflex
30033

**Salary**

$16.00 - $19.00 per hour

**Employment Type**

Part-time

**Job Function**

Customer Service

**Industries**

Consumer Services

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