**Experienced Part-Time Live Chat Representative – Automotive Industry Customer Service**

At arenaflex, we're passionate about delivering exceptional customer experiences that drive business results. As a Part-Time Live Chat Representative, you'll play a vital role in engaging with customers, providing accurate information, and turning conversations into leads that help our clients generate revenue. If you're a motivated individual with a positive and professional demeanor, we encourage you to apply for this exciting opportunity.

**About arenaflex**

arenaflex is a leading provider of innovative solutions for the automotive industry. Our team is dedicated to helping dealerships and manufacturers succeed in a rapidly changing market. We're committed to fostering a relaxed, yet professional and fun work environment that encourages collaboration, creativity, and growth.

**Responsibilities**

As a Part-Time Live Chat Representative, you'll be responsible for:

* Handling a wide variety of customer inquiries via online chat, providing accurate information about our clients' products and services
* Narrowing down on appointment information to schedule appointments and capture customer contact information for lead generation and client review
* Summarizing interactions based on customer needs for client review
* Developing and maintaining a knowledge base of the evolving products and services
* Collaborating with our team to resolve customer issues and improve the overall customer experience

**Qualifications**

To succeed in this role, you'll need:

* Previous experience in retail customer service or the automotive industry (preferred but not necessary)
* Basic internet and window-based computer skills
* Strong ability to multitask (gaming experience is helpful)
* Positive and professional demeanor
* Excellent written and verbal communication skills
* Ability to adapt to change and enjoy a quick-paced work environment
* Must reside in one of the following states: Alabama, Arkansas, Idaho, Indiana, Iowa, Kansas, Kentucky, Ohio, Oklahoma, Pennsylvania, Tennessee, Utah, West Virginia, or Wisconsin

**Training and Requirements**

* On-the-job training via Zoom to ensure you're equipped with the skills and knowledge needed to succeed in this role
* Must be able to type at least 40 WPM
* Must have your own computer or laptop with a second monitor, webcam, microphone, and external mouse & keyboard
* Quiet, dedicated work space free from distractions (this is a remote position)
* Able to attend 4 weeks of full-time remote training, Tuesday - Saturday between the hours of 11:00am-7:30pm EDT

**Compensation and Benefits**

* Competitive hourly rate of $13 per hour
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Flexible scheduling to accommodate your needs

**Why Join arenaflex?**

At arenaflex, we're passionate about delivering exceptional customer experiences that drive business results. We're committed to fostering a relaxed, yet professional and fun work environment that encourages collaboration, creativity, and growth. If you're a motivated individual with a positive and professional demeanor, we encourage you to apply for this exciting opportunity.

**Ready to Apply?**

If you're a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We're excited to review your application and look forward to welcoming you to our team.

Apply for this job