**Experienced Part-Time Pharmacy Technician & Customer Service Representative – Remote Opportunity at arenaflex**

Are you a detail-oriented and customer-focused individual with a passion for the healthcare industry? Do you have a strong background in pharmacy and excellent communication skills? If so, we invite you to join arenaflex as a Part-Time Pharmacy Technician & Customer Service Representative. In this role, you will play a vital part in providing exceptional customer service, resolving client complaints, and supporting the pharmacy team.

**About arenaflex**

arenaflex is a leading provider of innovative healthcare solutions, dedicated to delivering high-quality products and services to our customers. Our team is passionate about making a positive impact on people's lives, and we're committed to fostering a culture of excellence, diversity, and inclusion. As a remote Part-Time Pharmacy Technician & Customer Service Representative, you will be part of a dynamic team that values collaboration, creativity, and continuous learning.

**Key Responsibilities**

As a Part-Time Pharmacy Technician & Customer Service Representative, your primary responsibilities will include:

* Performing duties assigned by the Data Entry Manager, including answering phones, responding to orders, and resolving client inquiries in a timely manner.
* Handling and resolving client complaints and inquiries with professionalism and empathy.
* Triage incoming faxes by facility/department and in accordance with cutoff times.
* Clarifying orders as needed to ensure accuracy and efficiency.
* Collaborating with the pharmacy team to provide exceptional customer service and support.

**Requirements**

To be successful in this role, you will need to possess the following qualifications and skills:

* **Active NJ Board of Pharmacy, Pharmacy Technician License**: We require a valid and active license to practice as a pharmacy technician in New Jersey.
* **Previous experience in pharmacy**: You should have a strong background in pharmacy, with a minimum of 1-2 years of experience in a similar role.
* **LTC pharmacy experience preferred**: While not required, experience in long-term care pharmacy is highly desirable.
* **Knowledge of brand name and generic medications**: You should have a solid understanding of medications, including brand names and generic equivalents.
* **Strong attention to detail and organizational skills**: As a pharmacy technician, attention to detail is crucial to ensure accuracy and efficiency in your work.
* **Moderate to advanced computer skills required**: You should be proficient in using computer software, including frameworks and ECM systems.
* **Great telephone etiquette a must**: Excellent communication and interpersonal skills are essential for providing exceptional customer service.
* **High school diploma or equivalent**: A high school diploma or equivalent is required for this role.

**Preferred Qualifications**

While not required, the following qualifications are highly desirable:

* **Frameworks / ECM knowledge a plus**: Experience with frameworks and ECM systems can be beneficial in this role.
* **Certifications or specialized training**: Certifications or specialized training in pharmacy, customer service, or a related field can be an asset.

**Benefits and Perks**

As a Part-Time Pharmacy Technician & Customer Service Representative at arenaflex, you can expect:

* **Competitive salary and benefit package**: We offer a competitive salary and benefit package to ensure your financial well-being.
* **Remote work opportunities**: As a remote employee, you will have the flexibility to work from home and enjoy a better work-life balance.
* **Opportunities for career growth and development**: arenaflex is committed to investing in our employees' growth and development, providing opportunities for advancement and professional growth.
* **Collaborative and dynamic work environment**: Our team is passionate about making a positive impact, and we foster a culture of collaboration, creativity, and continuous learning.

**How to Apply**

If you're a motivated and customer-focused individual with a passion for the healthcare industry, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our website. We look forward to reviewing your application and discussing the possibilities with you.

**Equal Employment Opportunity**

arenaflex is an equal employment opportunity employer, committed to employing a diverse workforce without regard to gender, race, age, marital status, disability, veteran status, sexual orientation, and gender identity or any other status protected by federal, state, or local law.

**Apply Now**

To apply for this exciting opportunity, please visit our website at . We look forward to hearing from you!

Apply Now

Apply Job!

Apply for this job