**Experienced Pre-Licensed Customer Service Representative – Remote Career Opportunity**

**Join arenaflex, a global digital business services company, and embark on a rewarding career journey as a Pre-Licensed Customer Service Representative.**

At arenaflex, we're passionate about delivering exceptional customer experiences that make a meaningful difference in people's lives. As a Pre-Licensed Customer Service Representative, you'll play a vital role in helping our clients achieve their goals while fostering a culture of innovation, inclusivity, and growth.

**About arenaflex**

arenaflex is a global digital business services company that empowers businesses to thrive in a rapidly changing world. With over 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence enable us to make a positive impact on our communities, clients, and the environment.

**Unlock Your Potential**

At arenaflex, we believe that everyone deserves a chance to grow and succeed. That's why we're offering a 5-day paid training program to help you prepare for the State Insurance Exam and become a Licensed Insurance Agent. You'll receive comprehensive training, study materials, and support to help you achieve your goals.

**What to Expect**

* A dedicated Trainer to guide you through the training process
* Study materials and resources to help you prepare for the exam
* Paid training and exam fees
* Support from our team to help you obtain your license in the 50 states/territories we operate in

**Benefits of Working with arenaflex**

* Paid Training
* Competitive Wages
* Full Benefits (Medical, Dental, Vision, 401k and more)
* Paid Time Off
* Employee wellness and engagement programs

**Your Role as a Pre-Licensed Customer Service Representative**

As a Pre-Licensed Customer Service Representative, you'll be the eyes and ears of our team, fielding customer inquiries and finding innovative ways to respond. You'll work in a collaborative and engaging environment, interacting with people from all walks of life, and no two days will be the same.

**Responsibilities**

* Resolve complex consumer issues and advise first-level representatives on high-level issues
* Assist policyholders with billing questions and concerns
* Provide support to policyholders with any policy changes requested
* Support policyholders' needs by providing recommendations and adjusting as necessary

**Qualifications**

We're looking for fearless people who are inspired to deliver only the best in all that they do. To be successful in this role, you'll need:

* 6 months of customer service experience minimum
* Over 18 years of age
* Ability to type 25 wpm
* High School Graduate or GED
* Comfort with desktop computer systems
* Proven oral and written communication skills
* 6 months of Call Center experience, preferred
* Logical problem-solving skills
* Availability to work various shifts
* Ability to use Windows operating systems
* Organization and work prioritization skills

**Work from Home Requirements**

* Internet Connection Requirements:
+ Minimum subscribed download rate equal to or exceeds 25.0 Mbps
+ Minimum subscribed upload rate equal to or exceeds 5.0 Mbps
+ ISP must have no packet loss and ping under 50ms
+ Proof of internet speed required
+ Clean and quiet workspace

**Join Our Community**

At arenaflex, we're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees are happy and healthy, they're more productive, creative, and engaged. We're dedicated to providing a workplace that's conducive to happiness and a healthy work-life balance.

**Equal Opportunity Employer**

arenaflex is an Equal Opportunity Employer, and we're committed to diversity and inclusion in all aspects of our business.

**Apply Now**

If you're ready to embark on a rewarding career journey as a Pre-Licensed Customer Service Representative, apply now to join our team at arenaflex.

Apply for this job