**Experienced Remote Customer Service and Data Entry Representative – Claims Coordination Team Support**

About Us

At Arsenault, we are a dynamic and innovative organization dedicated to delivering exceptional customer service and support to our clients. As a leading provider of claims coordination services, we strive to build long-lasting relationships with our customers, partners, and employees. Our mission is to provide a collaborative and inclusive work environment that fosters growth, learning, and success.

Job Summary

We are seeking an experienced and detail-oriented Customer Service and Data Entry Representative to join our remote team. As a key member of our claims coordination team, you will provide administrative and staff support services, ensuring the seamless processing of claims information. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Responsibilities

As a Customer Service and Data Entry Representative, you will be responsible for:

• Providing administrative and staff support services to our claims coordination team
• Entering claims information into our claims management systems with high accuracy and efficiency
• Following up on missing information to process claims in a timely manner
• Reviewing invoices to ensure accuracy and completeness
• Compiling reports from systems with claims information to support business decisions
• Communicating effectively with internal stakeholders and external customers to resolve issues and provide support
• Maintaining confidentiality and adhering to data security protocols

Requirements

To be successful in this role, you will need:

• A high school diploma or equivalent
• 6 months to 1 year of work experience in a customer service or data entry role
• Basic computer and typing skills, including proficiency in Microsoft Office and Google Suite
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a remote team
• Unrestricted work authorization to work in the United States

Preferred Qualifications

While not required, the following qualifications would be an asset:

• Experience working in a claims coordination or insurance industry
• Knowledge of claims management systems and software
• Certifications in customer service, data entry, or a related field
• Fluency in multiple languages

Benefits

As a valued member of our team, you will enjoy a comprehensive benefits package, including:

• Competitive salary and bonuses
• Medical, dental, and vision plans
• Life and accident insurance
• 401(K) retirement plan with company match
• Employee stock purchase plan
• Educational expense reimbursement
• Employee assistance program
• Flexible work hours and remote work options
• Training and development programs
• Matching gift program

Equal Employment Opportunity

At Arsenault, we are committed to equal employment opportunity and do not discriminate against any applicant based on:

• Race
• Sex
• Color
• Disability
• National origin
• Religion
• Creed
• Age
• Marital status
• Citizenship
• Veteran status
• Gender
• Gender identity/expression
• Actual or perceived sexual orientation
• Any other protected characteristic

Accommodations

We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

How to Apply

If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application and resume/CV online to be considered. We look forward to hearing from you!

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