**Experienced Remote Data Entry Associate – Healthcare and Insurance Domain Expert**

At arenaflex, we're on a mission to revolutionize the way data is collected, processed, and utilized in the healthcare and insurance industry. As a Remote Data Entry Associate, you'll play a vital role in driving our success by ensuring the accuracy and timeliness of data entry, research, and validation of provider contract records. If you're a detail-oriented, organized, and tech-savvy individual with a passion for learning, we want to hear from you!

**About arenaflex**

arenaflex is a leading provider of innovative solutions for the healthcare and insurance industries. Our team of experts is dedicated to delivering exceptional results, and we're committed to creating a work environment that's inclusive, supportive, and empowering. As a Remote Data Entry Associate, you'll be part of a dynamic team that's passionate about making a difference in the lives of our clients and their customers.

**Job Summary**

We're seeking an experienced Remote Data Entry Associate to join our team on a temporary basis. As a key member of our data entry team, you'll be responsible for:

* Scrubbing, researching, and validating provider contract records to ensure accuracy and completeness
* Updating status in customer systems and databases
* Researching and installing healthcare provider contracts, including verification of provider information, contract accuracy, and database loading
* Retrieving and entering data from computer/web-based systems, files, and other documents
* Analyzing information collected to identify potential problems and discrepancies
* Ensuring accurate and timely completion of transactions to meet or exceed client SLAs (Service Level Agreements)
* Applying Healthcare and Insurance domain knowledge, theoretical concepts, and problem-solving skills to undertake complex tasks
* Identifying and resolving both routine and non-routine problems or escalating to more proficient team members
* Monitoring email boxes and sending responses to inquiries

**Key Responsibilities**

* Data Entry and Research: 60%
+ Scrub, research, and validate provider contract records to ensure accuracy and completeness
+ Update status in customer systems and databases
+ Research and install healthcare provider contracts, including verification of provider information, contract accuracy, and database loading
+ Retrieve and enter data from computer/web-based systems, files, and other documents
* Problem-Solving and Analysis: 20%
+ Analyze information collected to identify potential problems and discrepancies
+ Apply Healthcare and Insurance domain knowledge, theoretical concepts, and problem-solving skills to undertake complex tasks
+ Identify and resolve both routine and non-routine problems or escalate to more proficient team members
* Communication and Customer Service: 10%
+ Monitor email boxes and send responses to inquiries
+ Provide excellent customer service and communication skills in a professional/office setting
* Administrative Tasks: 10%
+ Perform other administrative tasks as required

**Requirements**

* 1+ year(s) of experience in a role that required a focus on quality, including attention to detail, accuracy, and accountability for your work
* 1+ year(s) of experience in a professional/office-related environment (i.e., office support, data entry, clerical, customer service) that required you to work regularly scheduled shifts
* 1+ year(s) of experience using a computer with Windows applications that required you to use a keyboard, navigate multiple screens and computer systems, and learn new software tools
* An education level of at least a high school diploma or GED
* Ability to communicate (oral/written) effectively in a professional/office setting
* Effective troubleshooting skills where you can leverage your research, analysis, and problem-solving skills
* Time management skills that require the ability to cope with a complex, changing environment
* Knowledge of AS400, Windows-based systems, Excel Spreadsheets, and following SOPs (Standard Operating Procedures)

**Preferred Qualifications**

* 1+ year(s) of experience in a data entry role
* 1+ year(s) of experience in a customer service role
* Knowledge of Healthcare and Insurance domain concepts and terminology
* Experience with data entry software and systems
* Certification in data entry or a related field

**What We Offer**

* Competitive hourly rate: $15.00 - $26.00 per hour
* Temporary position with the possibility of extension or conversion to a permanent role
* Flexible schedule: Monday-Friday, 8AM-4:30PM (subject to change based on client requirements)
* Opportunity to work with a dynamic team and contribute to the success of arenaflex
* Professional development and training opportunities
* Collaborative and inclusive work environment
* Recognition and rewards for outstanding performance

**How to Apply**

If you're a motivated and detail-oriented individual with a passion for data entry and problem-solving, we want to hear from you! Please submit your application, including your resume and a cover letter, to . We can't wait to hear from you!

**Equal Employment Opportunity**

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that's inclusive, supportive, and empowering for all employees.

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