**Experienced Remote LTC Data Entry Technician – Long-Term Care Pharmacy Operations**

At arenaflex, we're committed to delivering exceptional care and services to our clients and their patients. As a Remote LTC Data Entry Technician, you'll play a vital role in our growing team, working closely with our pharmacy professionals to ensure seamless operations and outstanding customer service. If you're passionate about long-term care, have a strong background in pharmacy operations, and are looking for a dynamic and supportive work environment, we encourage you to apply.

**Working Hours and Location**

As a Remote LTC Data Entry Technician, you'll work a standard schedule of 11:00am-7:30pm EST, with rotating weekends and holidays. To be eligible for this role, you must currently reside in one of the following states where arenaflex is licensed: Arizona, Colorado, Indiana, Florida, Kansas, Massachusetts, Michigan, Missouri, or Ohio.

**Responsibilities**

As a key member of our team, you'll be responsible for:

* Triaging calls and assisting callers in a timely and professional manner
* Contacting physician's offices as needed for refill authorization
* Verifying client orders and processing new and refill prescriptions
* Opening orders, verifying eligibility, and inputting prescriptions while maintaining productivity and quality standards
* Documenting correspondence and follow-up in our system
* Preparing audit sheets and providing feedback to your manager
* Forwarding incomplete or rejected scripts to the appropriate department for resolution and tracking status in the system
* Initiating and documenting correspondence and follow-up in our system
* Providing exceptional customer service to our clients, answering incoming calls promptly, and resolving issues efficiently

**Qualifications**

To be successful in this role, you'll need:

* A High School diploma or general education degree (GED)
* A Pharmacy Technician license and Certification (CPhT) as per state requirements
* Long-term care pharmacy experience, with a strong understanding of pharmacy operations and regulations
* Experience with frameworks and Docutrack, with a proven track record of maintaining productivity and quality standards

**arenaflex's Core Values**

At arenaflex, we're driven by our Core Values, which guide the way we partner with our clients, their patients, and residents, and the way our diverse employee-owners work together:

* **Integrity**: We operate with honesty, fairness, and ethics in everything we do.
* **Compassion**: We're committed to serving seniors with kindness, empathy, and understanding.
* **Stewardship**: We strive to maximize our mission and margin, ensuring the long-term success of our organization.
* **Innovation**: We're constantly seeking new ways to enhance our value to our clients and their patients.
* **Teamwork**: We work together unselfishly toward our goals, supporting each other every step of the way.

**Benefits and Perks**

As an employee-owner at arenaflex, you'll enjoy:

* **Competitive pay**, aligned with market guidelines
* **Full Benefits Package**, including generous paid time off plans
* **Professional liability coverage**
* **100% employer-funded ESOP retirement plan**
* **401(k) and Roth(k) plans**
* **Continuing education** opportunities to enhance your skills and knowledge
* **Credit union membership** for added financial benefits

**Equal Opportunity Employer**

arenaflex is an equal opportunity employer, committed to providing a fair and inclusive work environment for all applicants. We welcome candidates from diverse backgrounds and perspectives, and we're dedicated to creating a workplace where everyone can thrive.

**How to Apply**

If you're passionate about long-term care and pharmacy operations, and you're looking for a dynamic and supportive work environment, we encourage you to apply. Please visit our website to register as a candidate and submit your application.

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