**Experienced Seasonal Customer Service Representative (Remote) – Deliver Exceptional Customer Experiences with a Forward-Thinking Global Organization**

Are you a customer service enthusiast looking for a dynamic work-from-home opportunity with a company that values people-first culture and genuine belonging? Do you want to join a global organization that has earned prestigious awards for being a World's Best Workplace, Happiest Employees, and Best Companies for Career Growth? If so, we invite you to apply for our Seasonal Customer Service Representative (Remote) role at blithequark.

**About blithequark**

blithequark is a forward-thinking global organization that empowers its employees to be game-changers in the customer experience industry. With a diverse team from 70+ countries, we pride ourselves on fostering an inclusive culture where every member contributes to and supports each other's success and well-being. Our mission is to help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation.

**Career Growth and Personal Development**

As a Seasonal Customer Service Representative at blithequark, you'll embark on a rewarding career journey with opportunities for growth and development. We'll provide you with comprehensive training, cutting-edge technologies, and ongoing support to ensure your success. Plus, about 80% of our managers and leaders have been promoted from within, demonstrating our commitment to internal growth and development. To support your career aspirations, we offer a range of FREE Learning and Leadership Development programs that will set you on your path to achieving your goals.

**Key Responsibilities**

As a Customer Service Representative working from home, you will:

* Provide inbound customer support using a call flow guide
* Help customers resolve basic technical issues
* Track, document, and retrieve information in databases
* Offer additional products and/or services
* Deliver expert customer experiences with a smile

**Your Qualifications**

To succeed in this role, you'll need:

* 1+ year of customer service experience
* Open availability (this is a seasonal position)
* A high school diploma or GED
* A quiet, distraction-free environment to work from in your home
* Proficiency in fast-paced multi-tasking
* Eagerness to learn new technologies
* Strong computer navigation skills and PC knowledge
* A desktop or laptop to complete PC and internet testing
* Computer Requirements:
+ Bring your own device – This position does not loan equipment
+ Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)
+ Operating System: Windows 10+
+ RAM: 8GB or higher
+ Processor: Intel i5/AMD Ryzen 5 or higher
* Internet Requirements:
+ DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)
+ Speeds: 10 mbps download and 3 mbps upload or higher
+ While working, you will be required to hardwire with an ethernet cable
+ High Speed internet (no wireless/hotspots or satellite) and a smartphone
+ Must reside in the United States or have a valid U.S. address for residence

**What's In It For You**

At blithequark, we champion our people and invest in their growth and well-being. As a Seasonal Customer Service Representative, you'll enjoy:

* Paid training and performance-based incentives
* Starting wage between $15.00/hr - $25.00/hr
* Lucrative employee referral bonus opportunities
* Health and wellness programs with trained partners to help promote a healthy you
* Mentorship programs that support your rewarding career journey
* Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
* Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

**Reimagine the Best Version of You!**

If you're ready to embark on a dynamic career journey with a forward-thinking global organization, we invite you to apply for our Seasonal Customer Service Representative (Remote) role at blithequark. Join our team of game-changers and discover why over 440,000 employees around the globe call blithequark their employer of choice.

**Location**

USA, OH, Work-at-Home

**Language Requirements**

English

**Time Type**

Full time

**Physical & Mental Requirements**

While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

**Eligibility to Work**

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

**Where Job May be Performed**

Currently, this position may be performed only in the states listed here.

**Equal Opportunity/Affirmative Action Employer**

blithequark is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:
* English
* Spanish

To request a reasonable accommodation please click here.

If you wish to review the Affirmative Action Plan, please click here.

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