Experienced Work from Home Customer Service Coordinator - CX Solutions for Banking and Financial Services

Remote, USA
Posted Jun 14, 2026
Full-time

About Us

At Capital One, we're more than just a bank. We're a team of passionate individuals who are dedicated to changing the face of banking for the better. Our mission is to provide exceptional customer experiences, and we're looking for talented individuals like you to join our team as a Work from Home Customer Service Coordinator - CX Solutions.

Our Culture

We believe in empowering our associates to be the best people to people. That's why we invest heavily in formal and informal learning development opportunities, so you can grow and succeed in your role. Our culture is built on the principles of compassion, empathy, and real solutions. We're committed to creating a workplace where everyone feels valued, respected, and supported.

Job Summary

We're seeking an experienced Work from Home Customer Service Coordinator - CX Solutions to join our team. As a Customer Service Coordinator, you'll be the first point of contact for our customers, providing exceptional service and support to resolve their queries and concerns. You'll work from home, using your own equipment and internet connection, and will be required to meet specific technical requirements to ensure a seamless customer experience.

Key Responsibilities

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