Eyecare Consultant
Specsavers is a multi-award-winning optical retail group expanding in Canada with over 200 locations planned. As an Eyecare Consultant, you will play a crucial role in delivering exceptional customer service and guiding customers through their optical shopping experience.
Responsibilities
- Introducing what we’re all about and that is providing the ultimate in quality and affordable eyecare for everyone
- Pleasantly exceed your customers’ expectations through your shining, caring personality
- Guide them through our range of stylish frames
- Support customers who see themselves through contact lenses for the first time
- Providing superb customer service motivated by uncovering new ways to enhance the optical shopping experience
- Embracing our unique Specsavers Customer Experience model
- Prioritize driving long term customer relationships over short term results
- Work well under pressure while also achieve excellent technical standards
- Creating and celebrating WOW moments
- Delivering experiences that transcend customers’ expectations
- Providing knowledgeable eyewear suggestions and styling advice
- Offer flexibility to work retail hours which may include some later nights and weekends
Skills
- A passion for providing superb customer service motivated by uncovering new ways to enhance the optical shopping experience
- Ability to work well under pressure while also achieving excellent technical standards
- Friendly and outgoing demeanor while working with customers to provide knowledgeable eyewear suggestions and styling advice
- Reliable and offer flexibility to work retail hours which may include some later nights and weekends
- Experience in optics
- Willingness to learn
Benefits
- 2 free pairs of glasses annually. Enjoy discounted rates for additional Specsavers products
- Access to our internal app where you can easily connect with other Specsavers’ colleagues across the country, share stories, gain rewards, and have easy access to training modules
- Opportunities to advance your career with a professional development plan
- Extended health benefits
Company Overview