Fashion Designer (Sales/Account Management)

About the position

At THE/STUDIO, we are disrupting the manufacturing industry by bridging the gap between design and supply chain. We’ve discovered that individuals with a background in Fashion Design possess a "technical empathy" that makes them incredible business partners for our clients. We are looking for design-trained professionals to join our commercial team.

Based on your personality and strengths, we will "stream" you into one of three core functions:
Customer Success Manager (Account Management): You are the long-term partner for our existing clients. You’ll manage the post-sales lifecycle, ensuring project success, driving retention, and identifying opportunities for account growth and upselling. Account Executive: You are a high-level "Closer." You will manage a pipeline of qualified e-commerce leads, using your industry expertise to pitch THE/STUDIO’s value proposition and convert large-scale opportunities into active partnerships.

Inside Sales Representative (Sr. Creative Specialist): You are the bridge between a lead and a product. You will handle inbound inquiries, acting as a technical consultant to help customers refine their creative concepts and navigate the production process to finalize their first orders.

Responsibilities
• Consultative Strategy: Use your knowledge of garment construction and materials to provide expert advice, ensuring client designs are production-ready.
• Creative Problem Solving: Navigate manufacturing complexities by translating vague creative visions into actionable, high-quality production orders.
• Pipeline & Portfolio Management: Manage a high volume of interactions, whether it’s closing new business or nurturing a book of existing accounts, within our CRM.
• Revenue Impact: Directly influence company growth by hitting KPIs related to conversion rates, order value, and client lifetime value.

Requirements
• Education: Degree in Fashion Design, Product Design, or a related creative field.
• Technical Literacy: Ability to understand design files, tech packs, and manufacturing specs.
• Communication: Native or professional-level English fluency with a confident "consultative" tone.
• Alignment: Availability to work consistently during US Business Hours (EST/PST).
• Experience: Previous experience in sales, retail, or a customer-facing role is highly preferred.