Field Based Property Loss Adjuster

Field Based Property Loss Adjuster
Department: Claims Management
Employment Type: Permanent - Full Time
Location: Home United Kingdom
Reporting To: Philip McVay

Description

Make a Difference When It Matters Most – Join Our Supportive Team!

We are recruiting Field Based Loss Adjusters in the Scotland , North London, Cambridge, Bedford & Essex

Are you ready for a role where no two days are the same? As our next Property Loss Adjuster, you’ll take ownership of a diverse portfolio of claims, ranging in complexity and value, and make a real impact for our customers.

You’ll thrive in a fast-paced environment, managing both Domestic and Commercial claims with confidence and expertise. This is your chance to work within a collaborative, remote team that values innovation, adaptability, and professional growth.

If you’re motivated by variety, challenge, and the opportunity to shape outcomes, we want to hear from you! Bring your strong technical background, your problem-solving mindset, and your passion for delivering exceptional service—and we’ll provide the tools, support, and flexibility you need to succeed.

What will your day look like:

Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year.

Process all invoices and approve estimates within 5 working days of receipt/agreement.

Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally.

Full completion of all prepared site notes templates and associated documentation within set SLA’s

Ensure that the data contained in Cq is accurate at all times.

Assist in maintaining accurate management information by completing spreadsheets as necessary.  

Reduce elapsed timescales by providing and fostering a pro-active approach to file management.

Identify cases of possible fraud and recoveries and refer as appropriate within set SLA’s.

Work to ensure correct policy interpretation and validation.

Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA’s and formats.

Ensure files are up to audit standards at all times.

In conjunction with designated colleagues pro-actively update customers and clients where necessary in accordance with agreed client SLA’s

Take responsibility for following agreed/documented procedures when dealing with problems and complaints.

Build good working relationships with clients and staff, internal and external to the Davies Group

Maintain an awareness of business opportunities and refer all identified opportunities to Davies Group

Responsible for out of hours calls into the Davies Group via a pre-set rota

#INDUKI

Knowledge and Abilities:

High level of Property Loss Adjuster experience

Already hold or working towards recognized professional qualifications at a diploma level

Accuracy, attention to detail and an analytical approach

Strong verbal and written communication

Demonstrable experience of organizing and managing own workload is essential

Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload.

Excellent time management to be able to work to short/changing deadlines.

Benefits
Career & Purpose 

Davies Innovation Lab

Leadership training programme

Funding for professional qualifications

Thrive at Davies; learning opportunities

Environmental & Social

The Davies Foundation

Local charity funding

Pennies To Heaven

Employee Resource Groups

Employee volunteering programme

Financial Health

Pension, 5% employee and 5% employer contribution

My Choices at Davies provides; High Street discounts and Financial wellbeing hub

Life assurance: x4

Refer a Friend

Cycle to Work Scheme

Lease car salary sacrifice

Davies Incentive Plan

Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing 

Wellbeing centre; move, munch, money & mind focus

Discounts with 100's of UK retailers

EAP; 24/7 confidential helpline

25 days holiday, increases to 26 days after 5 years and 27 after 10 years

Flexible working

Dress for your day

Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage

Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan