Field HR Business Partner

Company:Driven Brands
Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.

Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad — for careers, for dreams, and for people driven to do great things.

Every day, we fuel the pursuit — for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together.

Performance matters. We take pride in it. We own it. We show up for one another and for our communities.

Because at Driven Brands, we're not just fixing cars. We're building futures, unlocking potential, and fueling what's possible — together.

JOB DESCRIPTION:
Reporting to the VP, Human Resources and supporting Driven Brands continuous growth in the field, this role is responsible for aligning business objectives with employees and management in designated business units. The position serves as a consultant to management on human resource-related issues. The successful HR Business Partner acts as an employee champion and change agent. The role assesses and anticipates HR-related needs, communicating needs proactively with our HR Center of Excellence and business management. 

The Field HR Business Partner will lead the development of integrated solutions. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization. The HRBP maintains an effective level of business literacy about the business unit's financial position, its midrange plans, its culture and its competition.

How you’ll Make a Difference:
Partner with employees and management to design, communicate and oversee and ensure compliance with the company and human resources federal, state, policies & procedures

Support all aspects of employee experience, including influencing the appropriate application of expectations and policies, documentation, and merit increase process

Act as the initial point of contact for all employee relations issues or concerns, referencing appropriate employment law knowledge as needed

Provide monthly metrics pertaining to headcount, turnover, performance management: participate in the completion of monthly HR reporting/audits

Assist with the recruitment, interview and onboarding process

Participate in and lead efforts designed to improve employee morale and company culture

Maintain and coordinate employee development, including performance reviews, learning and training sessions, leadership programs and succession planning

Conduct exit interviews, analyze data and make recommendations to the management team for corrective action, employee retention, and continuous improvement

Learn, develop and support benefits administration and payroll processing for 11,000+ employees

Work closely and develop a strong partnership with the Center of Excellence (COE)

What you’ll Bring:
Strong customer service, follow up, problem-solving, organizational and communication skills.

High level of professionalism and discretion

The ability to work both autonomously and as part of a team.

Ability to work in a fast paced, ever-changing environment and to effectively handle multiple priorities.

Bachelor’s degree (Business, Finance, Accounting, Economics or Human Resources preferred)

3+ years of Human Resources Business Partner experience in multi-unit retail environment and or Shared Services Center of Excellence required

Experience influencing senior leaders around HR matters

HRIS system experience and knowledge required, Workday and Service Now required

Proficiency with Microsoft Office Applications (Word, Excel, PowerPoint, Outlook)

Able to exercise effective judgment, sensitivity, & creativity to changing needs and situations

Team player with ability to work in a demanding and dynamic fast-paced environment with the flexibility to adjust to changing priorities and deadlines

Proven strong organizational skills and ability to manage multiple priorities

Able to establish and maintain healthy working relationships in the course of business

Strong communication skills and ability to interact successfully in a team environment

High energy, collaborative, and driven

#LI-SN1
#REMOTE
#DBCORP

Position Location:
North Carolina
Compensation Range:
$74,300.00 - $132,600.00
Compensation Frequency:
Annual
Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com

Get early access to 50% of your earned wages at any time through our myFlexPay program.