Field Service Technician I

About Us:
For decades, the Viessmann brand has been helping to improve people's quality of life with innovative technologies – initially with heat. During this time, the company has evolved from a heating manufacturer to a provider of intelligent heating and energy solutions. Technical progress is not, however, Viessmann's sole focus.

Sustainable thinking and action are also firmly embedded in the corporate values. In this way, Viessmann Climate Solutions helps to create and preserve living spaces for future generations. From Allendorf to the world.

Since its foundation in 1917, Viessmann has grown steadily. Together with partners from different industries, all employees work every single day to meet the ever-changing needs of customers and to change the energy supply in a way that is sustainable.

As a Field Service Technician, you will enjoy a high level of autonomy to resolve problems and make decisions, ensuring high quality customer service is delivered at every opportunity. you'll be responsible for performing warranty and paid repairs, providing product training to employees and customers, and supporting the sales team in growing their UK sales. We offer a "home" position, starting and ending the day at your location, covering a wide geographic area and covering customer properties. Driving skills are essential for this role

Location: Covering sections of the Peterborough, Nottinghamshire, Leicestershire, Lincolnshire. (PE, NG, LE, LN postcodes)

As a Field Service Technician, you'll be responsible for:
Complete warranty and chargeable repairs/breakdowns

Maintain records of performance reports

Deliver product training to staff and customers

Support the Sales Team in the development of sales in the UK

Deliver best in class Customer Service on-site in residential properties
 

To be successful in this role, you should have:
ACS Qualified gas engineer (CCN1 / CENWAT Mandatory)

Able to demonstrate technical expertise gained through industry experience

Have a high attention to detail

Have a confident and adaptable work style

Have excellent communication skills

Ability to work closely with and develop relationships with clients

What we offer:
Competitive salary

Company vehicle

Upselling bonus

25 days annual leave (Excluding bank holidays)

Annual bonus scheme

Company pension 

Employee Assistance/Wellbeing Programmes

Life assurance

Career Progression 

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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