Flight Dispatcher

Jeppesen / ForeFlight

Location: Remote (U.S.) or Englewood, Colorado
Schedule: Full-time | Rotating 24/7 Shift Coverage
Base Salary Range: $78,000 – $110,000 USD annually (depending on experience, qualifications, schedule, and location)

Position Overview

ForeFlight Careers

Jeppesen ForeFlight is seeking experienced Level 3 Flight Dispatchers to join our growing operations team. This role supports a dynamic mix of commercial and government aviation customers in a modern, technology-driven dispatch environment focused on operational excellence, safety, and customer experience.

As a Level 3 Dispatcher, you will play a critical role in real-time flight operations, flight planning, operational control, and customer coordination. The ideal candidate is highly adaptable, detail-oriented, and thrives in a fast-paced environment where quick decision-making and strong communication are essential.

This position may be performed remotely within the United States or from our Englewood, Colorado operations center. Company-issued hardware and digital tools will be provided to support remote and hybrid work environments.

Key Responsibilities

Pre-Shift Operational Readiness

Review dispatcher handoff notes and active operational priorities

Monitor weather systems, NOTAMs, airspace constraints, and operational impacts

Maintain awareness of evolving procedures, dispatch workflows, and platform updates

Prepare for upcoming operational demands through proactive planning and coordination

Flight Planning & Live Flight Operations

Manage incoming trip requests through company dispatch platforms

Develop, optimize, and release compliant flight plans based on operational requirements and customer preferences

Evaluate aircraft readiness, maintenance status, MEL/CDL restrictions, and operational limitations

Support complex domestic and international multi-leg itineraries

File and manage ATC flight plans, routing revisions, and acknowledgments

Monitor active flights and provide real-time operational support to flight crews

Continuously assess weather, routing, fuel, and operational risks

Coordinate operational changes and communicate updates proactively to crews and stakeholders

Customer & Operational Support

Deliver professional preflight and enroute briefings to flight crews

Support both commercial and military/government flight operations

Coordinate overflight permits, landing permits, and diplomatic clearances as required

Maintain awareness of international restrictions, sanctioned regions, and geopolitical operational impacts

Provide responsive, customer-focused operational support during all phases of flight

Operational Excellence & Compliance

Maintain accurate dispatch documentation, operational logs, and billing-related time tracking

Conduct quality assurance checks on dispatch outputs for accuracy and regulatory compliance

Document irregular operations and participate in Safety Management System (SMS) reporting processes

Collaborate with internal engineering, product, and operations teams to improve workflows and system performance

Contribute to continuous improvement initiatives within the dispatch organization

Irregular Operations & Emergency Response

Support flight crews during diversions, emergencies, and other irregular operations

Execute established escalation procedures and communication protocols

Serve as a central coordination point for time-critical operational decision-making

Ensure operational incidents are documented appropriately within SMS processes

Work Environment

Operate within a 24/7 dispatch environment with rotating shifts, including days, evenings, overnights, weekends, and holidays

Collaborate across distributed operational teams using digital communication and dispatch tools

Participate in recurrent dispatcher training, certification programs, and safety initiatives

Work within a highly collaborative, technology-forward operational culture

Basic Qualifications

FAA Aircraft Dispatcher Certificate (required)

Previous professional flight dispatch experience, preferably in Part 121, Part 135, military, or international operations

Strong situational awareness and decision-making skills in time-sensitive operational environments

Ability to work flexible schedules, including weekends and holidays

Proficiency with modern dispatch systems, operational software, and digital collaboration tools

Excellent written and verbal communication skills

Preferred Qualifications

Experience supporting international and government flight operations

Familiarity with ETOPS, oceanic operations, and international permit coordination

Knowledge of SMS reporting processes and operational risk management

Experience in technology-enabled or digital-first operational environments

Why Join ForeFlight & Jeppesen?

At ForeFlight, part of Jeppesen and Boeing, you’ll work at the intersection of aviation operations and advanced technology. This role offers an opportunity to move beyond traditional dispatching and contribute to the future of connected flight operations through smarter tools, modern workflows, and data-driven decision-making.

Join a team that values innovation, operational excellence, collaboration, and continuous improvement while supporting aviation customers around the world.