Forward Deployed Engineer

About SewerAI Corporation

SewerAI is transforming underground infrastructure management through AI-powered inspection and risk analysis. Our platform helps contractors, engineering firms, and utilities unlock valuable insights from sewer inspection data—turning hours of manual video review into actionable intelligence in minutes. After doubling our customer base over the past year, we’re now entering an exciting phase of accelerated growth.

About the Role

SewerAI is looking for a Forward Deployed Engineer to join our Engineering team. This role sits at the intersection of customer discovery, project management, and deep technical execution — and is critical to ensuring customers successfully deploy, integrate, and operationalize our platform within their existing systems and workflows.

You'll own complex implementations end-to-end: data migrations, ETL workflows, scripting, API integrations, SaaS-to-SaaS connectivity, and system configuration — often working with large, inconsistent, and imperfect datasets across multiple systems.

Success here requires strong problem-solving, comfort with ambiguity, and the ability to translate complex technical concepts into clear, practical guidance for customers. This role directly impacts customer success, product adoption, and company growth.

What You'll Do

Customer Discovery & Scope Management

• Lead technical discovery sessions to understand customer systems, data, workflows, and constraints

  Define implementation scope, timelines, and deliverables in collaboration with Customer Enablement, Sales, and Engineering

  Translate customer requirements into clear technical plans — including mappings, transformations, and integration design

  Identify risks early, especially around data quality, system compatibility, and workflow complexity

  Set clear success criteria and validation strategies; manage customer expectations throughout

Project Management & Implementation Delivery

• Own Professional Services projects from kickoff through final delivery

  Drive timelines, milestones, and cross-team coordination

  Maintain detailed documentation of configurations, mappings, and integrations

  Take full ownership of outcomes — data correctness, system behavior, and usability

  Communicate clearly with both technical and non-technical stakeholders

Data Migration, ETL, Scripting & Integrations

• Perform data imports, exports, and transformations between systems

  Design and execute ETL workflows for structured and semi-structured data

  Write scripts to automate data transformation, validation, and migration tasks

  Build and manage ingestion pipelines for files, databases, APIs, and media datasets

  Integrate systems using APIs, webhooks, and custom scripts

  Configure SaaS-to-SaaS integrations and automation workflows

  Work across tools including AWS (S3, Lambda, IAM), REST APIs, Temporal (or similar orchestration), Zapier/Celigo, and SQL/CSV/JSON/media datasets

Data Mapping, Validation & Reconciliation

• Define field-level mappings between legacy systems and platform data models

  Reconcile source and target schema differences; ensure referential integrity

  Handle real-world data issues: missing fields, inconsistent formats, duplicates, schema drift

  Validate data through sampling, QA checks, and full-scale verification

  Troubleshoot mismatches across files, metadata, APIs, and database records

  Execute staged migrations and validation before full production rollout

Customer-Facing Technical Consulting

• Engage directly with customer technical teams, managers, and stakeholders

  Explain technical topics in clear, practical terms

  Guide customers on best practices for data structure, workflows, and integrations

  Recommend implementation approaches based on real-world constraints

  Push back on infeasible solutions with clear reasoning and alternatives

  Serve as the trusted technical advisor through onboarding, expansion, and complex deployments

Internal Collaboration & Tooling

• Partner with Product, Engineering, Customer Enablement, and Support

  Build scripts, utilities, and templates to improve implementation efficiency

  Create repeatable patterns for migrations, integrations, and onboarding

  Contribute to internal documentation and playbooks

  Provide product feedback based on real customer use cases

  Help scale Professional Services delivery through better tooling and automation

What We're Looking For

Required Experience

• 4+ years in Professional Services, Solutions Engineering, Implementation Engineering, or a similar customer-facing technical role

  Proven track record managing end-to-end technical implementations or migrations

  Experience working directly with customers in technical environments

  Strong problem-solving ability in ambiguous, real-world situations

  Clear communicator with both technical and non-technical audiences

Required Technical Skills

• Scripting experience — Python, JavaScript, Bash, or similar

  Strong SQL and relational database fundamentals

  ETL workflows and data migration experience

  API and system integration experience

  Comfort working with large, inconsistent, or unstructured datasets

  Familiarity with cloud platforms (AWS preferred)

  Ability to troubleshoot across multiple systems (DB, API, files, UI)

  Experience automating workflows or data processes

  Experience with AI code tools

Nice to Have

• GIS, asset management, or infrastructure software experience

  Legacy system data migration experience

  Large-scale data ingestion or media dataset experience

  SaaS or high-growth startup environment experience

  Enterprise customer support experience

What Success Looks Like

• Complex implementations delivered on time and trusted by customers

  Data migrations that are accurate, validated, and production-ready

  Integrations that work reliably across systems

  Customers who feel confident in their technical decisions and workflows

  Internal teams who rely on you for the hardest implementation problems

  Professional Services processes that become more scalable over time

Compensation & Benefits

Compensation: $160,000 – $180,000

Benefits include:

Medical, Dental, Vision, Basic Life, 401(k), and more

Unlimited PTO

Tools you need to get the job done

Competitive salary and potential equity-based remuneration

Why SewerAI

SewerAI is transforming how municipalities and contractors inspect, analyze, and manage sewer infrastructure across the country — combining AI, geospatial analysis, and modern web technology to solve a real-world problem that affects communities nationwide. Professional Services Engineers are at the heart of making that mission real for every customer we serve.

SewerAI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Why Join SewerAI?

Join the fastest-growing team in wastewater tech and help modernize critical infrastructure with AI. You’ll own high-visibility projects, influence how our brand meets the market, and see your work drive measurable impact for customers and communities.

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SewerAI is proud to be an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination or harassment on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. All your information will be kept confidential according to EEO guidelines.