Forward Deployed Engineer, Client Growth & Success

Forward Deployed Engineer, Client Growth & Success

Full-Time | Remote | Canada
Walnut is a leading embedded insurance platform, trusted by partners like BMO, TELUS, Wealthsimple, Viva Finance, and Securian among others. We're hiring a Forward Deployed Engineer to own growth across Walnut's live Partner portfolio — diagnosing performance, building the fix, and shipping it. The Opportunity
You'll own a named book of the largest, most regulated Partner accounts in North America and carry an expansion number against them — and serve as on-call growth lead across the portfolio.

It's a hybrid seat: account leader, growth operator, and technical builder — often in the same week. What You'll Own
Strategic Account Leadership
Primary point of contact for a portfolio of named Partner accounts — executive relationship, joint roadmap, QBR cadence, and overall account health

Accountability for revenue projections, retention, product and revenue expansion, and Partner and end-user satisfaction

Account plans for each Key Growth Account, leveraging Walnut's Product, Engineering, and Implementation teams as needed

Drive Revenue Growth & Expansion
Carry an expansion number — NRR, expansion ARR, attachment rate, and conversion lift

Own commercial conversations end-to-end: discovery through close, across distribution, carrier, legal, and product stakeholders

Lead Embedded Growth Across the Portfolio
Serve as Walnut's internal authority on embedded program growth — the person account leads call when conversion stalls

Advise Partners on positioning, channel mix, lifecycle messaging, and in-product placement

Jump in and out of accounts outside your direct book to unlock performance

Build, Test, and Ship Growth Interventions
Own the build, test, and rollout end-to-end — write the code, ship the experiment, read the result, decide the next move

Run A/B and multivariate tests across enrollment flows, Partner surfaces, and in-product placements

Move fast: diagnose → hypothesize → prototype → test → ship or kill

Codify what works into reusable patterns and playbooks across the portfolio

Technical Execution
Write production-quality JS/TS, build Vue/React components, instrument funnels

Design UX changes to enrollment flows and conversion paths — prototype before the meeting

Debug webhooks, trace requests through Partner stacks, rewire integrations

Data & Decisions
Write SQL against the warehouse; comfortable in DB and BI tools

Script reconciliations, reports, and Partner performance benchmarks in Python or Node

Operate as a Strategic Partner Internally
Collaborate cross-functionally across Engineering, Product, Legal, and Compliance at Walnut and Partner companies

Bring structured Partner feedback to influence roadmap and product development

Build processes, templates, and standards as Walnut's account function scales

How You'll Work
Fully remote, Canada-based, with travel for Partner meetings and industry events

AI-native: use AI tools for your own productivity and build AI solutions to scale impact across the org

What We're Looking For
Core Experience
5+ years carrying a number in a quota-bearing AE, strategic account, or partner-led role at a SaaS, platform, or distribution business

Track record growing active enterprise accounts — you can name the partner, the outcome, and what you did

Experience selling into lenders, financial institutions, fintechs, telecoms, or platform retailers

Engineering background

Engineer-level fluency with the modern web stack

Partner management experience with enterprise-scale, regulated organizations — navigating procurement, compliance, and security review

Key Strengths
Diagnostic mindset — walks into any live Partner program, quickly defines the ceiling and fastest path to it

Bias to ship — builds the test, not the spec; measures everything; ships multiple times per sprint

Commercial and ownership-driven — thinks like a GM of their account portfolio

Executive presence — comfortable with a CRO or CMO one moment, a VP Engineering the next

Strong design taste — can design or direct better enrollment flows and landing pages, and ideally build them

Data-driven and disciplined across forecasting, pipeline, and growth measurement

AI-native operator across sales, growth, and engineering workflows

Nice to Have
Embedded insurance, embedded lending, or embedded financial products experience

Existing network in US or Canadian lending, fintech, telecom, or financial services

Marketing automation or CDP fluency (Customer.io, Iterable, Braze, HubSpot)

Familiarity with our stack: Node.js/TypeScript, Vue 3, AWS, Terraform, CircleCI

Startup, founder, zero-to-one, or solo-builder experience

Why Join Walnut
Own the growth and performance of Walnut's most important Partner accounts

Operate as a hybrid sales, growth, and technical leader with real autonomy

Competitive compensation with meaningful upside tied to performance and equity