Full Time - Customer Service Representative & Administrator

We are seeking a skilled and organized individual to join our team as a Customer Service Representative and Admin Support. The ideal candidate will have a strong work ethic, excellent communication skills, and be able to work independently.

Responsibilities...

- Answering customer inquiries via phone, email, and live chat in a - -professional and timely manner

- Resolving customer issues and complaints to ensure customer satisfaction

- Entering orders and managing customer accounts in our database

- Coordinating with various departments to ensure timely and accurate order fulfillment

- Assisting with general administrative tasks such as data entry, filing, and organizing documents

- Maintaining accurate and up-to-date records of customer interactions and transactions

- Managing social media accounts and responding to customer comments and messages.

Requirements:

- Previous experience in customer service or related field

- Strong communication and interpersonal skills

- Proficiency in Google related services and Slack

- Excellent organizational and time management skills

- Ability to work independently and prioritize tasks

- Attention to detail and accuracy in data entry

- Experience with social media management is a plus

This is a full-time position with potential for growth within the company. The candidate must be available to work during US business hours and have a reliable internet connection. If you are a self-starter with a positive attitude and a passion for customer service, we would love to hear from you

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