Full-time Phone/ Email collections Agent - PH location only. - Contract to Hire

🌟 Full-Time Customer Support & Collections Specialist (Remote)

📅 6 Days/Week | ⏱️ 45–55 Hours/Week | 🌍 Long-Term Position

We’re looking for a dedicated, full-time Customer Support Agent who can confidently handle daily tasks such as responding to client emails, handling incoming calls, and making outgoing collection calls.

If you’re a strong communicator with negotiation skills and want a long-term career with growth opportunities—this role is for you.

🛠️ Key Responsibilities

📞 Make collections calls to recover account receivables

✉️ Respond to client support emails promptly and professionally

🤝 Evaluate client needs and provide effective solutions

📋 Assist with general support tasks as needed

💡 Required Skills & Experience

🗣️ Fluent English speaker (written & spoken)

🧰 Proficient in Google Workspace (Sheets, Docs)

🖥️ Experience using Monday.com or Zendesk

🤝 Strong negotiation skills

🚀 Looking for a long-term, full-time role with growth potential

🚫 No agencies

✨ What We’re Looking For

A motivated, reliable, and professional individual who can work virtually, manage time well, and provide exceptional service—even in challenging conversations.

📌 Application Requirement

To confirm that you’ve read the full job description, please start your proposal with the word “TODAY"