Growth Manager

About GigRadar
 
GigRadar is an AI-powered lead generation and sales automation platform for agencies and freelancers on Upwork.
Our Growth Management team works directly with clients to optimize their positioning, improve proposal conversion, refine targeting, and scale predictable revenue using automation and data-driven iteration.
We don’t “manage accounts.”
We build revenue systems.
Now we’re expanding our Growth team.
 
Role Overview
 
As a Growth Manager at GigRadar, you will own a portfolio of clients and be fully responsible for their revenue performance and retention.
Your mission is simple:
Reduce portfolio churn

Protect and grow Portfolio MRR

Identify expansion opportunities

Ensure clients achieve measurable ROI from GigRadar

 
This role blends Account Executive, Business Development, and Customer Success but with full revenue ownership.
 
Your main performance metric: Net Portfolio Churn (%)
 
What You’ll Own
Full ownership of your client portfolio (approx. 10 clients per manager)

Portfolio retention and churn reduction

Revenue expansion within accounts (upsell, cross-sell, service upgrades)

Early identification and prevention of cancellation risks

Strategic growth reviews with clients based on data and performance metrics

Collaboration with Product, Scanner, and Optimization teams to improve results

You are not a support role.
You are responsible for revenue performance.
 
Growth Metrics You’ll Be Measured On
Primary: Net Portfolio Churn (%)

Portfolio MRR retained

Expansion MRR within your portfolio

Cancellation requests prevented

Your compensation directly scales based on churn performance.
 
Compensation Structure
This is a fully commission-based position with guaranteed $800 draw
There is no fixed/base salary.
Your compensation will be calculated from % of MRR from their client portfolio (GigRadar + management), based on avg $1,200/mo per client:

10 clients = $12,000 MRR
8% (churn < 20%) = $960/mo
12% (churn < 15%) = $1,440/mo
16% (churn < 10%) = $1,920/mo

20 clients = $24,000 MRR
8% (churn < 20%) = $1,920/mo
12% (churn < 15%) = $2,880/mo
16% (churn < 10%) = $3,840/mo

30 clients = $36,000 MRR
8% (churn < 20%) = $2,880/mo
12% (churn < 15%) = $4,320/mo
16% (churn < 10%) = $5,760/mo

$800/mo is a guaranteed draw
if the performance-based compensation exceeds $800, the manager earns that amount instead.

Managers are not responsible for sales - the GigRadar sales team handles all client acquisition. The manager's sole focus is delivering results and retaining clients.
There is no cap on the number of clients a manager can hold, and we actively want them to grow their portfolio as large as possible.

Total realistic potential at solid performance (churn < 15%):
10 clients → ~$2,500/mo
20 clients → ~$4,100/mo
30 clients → ~$5,600/mo 

Who We’re Looking For
We’re looking for someone with strong commercial experience, such as:
Sales

Account Executive

Business Development

Revenue-focused Customer Success

 
Must-Have Experience
2+ years in Sales, AE, Business Development, or Account Management

Experience working using GigRadar platform would be a bonus point

Willing to work in US Time Zone

Experience managing revenue-based client portfolios

Strong understanding of MRR, churn, renewals, and retention mechanics

Proven ability to handle objections and prevent cancellations

Confident communication with founders, agency owners, and decision-makers

Ability to manage multiple accounts independently

 
Strong Plus
Experience in SaaS or subscription businesses

Experience working with performance-driven or commission-based roles

Data-driven mindset and comfort reviewing performance metrics

Experience in GigRadar platform, Upwork, freelancing, or agency ecosystems

 
Who This Role Is NOT For
Someone looking for a fixed salary regardless of performance

Someone uncomfortable with revenue accountability

Someone who prefers reactive support instead of proactive growth ownership

 
Why Join GigRadar
Direct impact on revenue and company growth

Clear performance-to-income connection

High earning potential for top performers

Fast-moving, execution-focused environment

Opportunity to grow into senior growth or leadership roles