Head of Business System Analysis

About Us

billease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name billease, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.

Discover more about us here: https://billease.ph/about-us

Head of Business / System Analysis

We are seeking a seasoned Head of Business / System Analysis to lead and scale our BA/SA function within the Engineering organization. This is a senior leadership role with ownership of a team of ~10 Business and System Analysts embedded across multiple product domains.

You will serve as the critical bridge between business stakeholders, product, and engineering—ensuring complex business needs are translated into clear, actionable, and well-structured system specifications. You will also elevate the overall quality, consistency, and maturity of analysis practices across the organization

Key Responsibilities

Team Leadership & Development

Lead, mentor, and scale a team of ~10 Business/System Analysts across multiple product squads

Define team structure, roles, and clear career progression paths

Conduct regular 1:1s, performance reviews, and development planning

Hire, onboard, and retain top BA/SA talent aligned with company growth

Foster a collaborative, accountable, and knowledge-sharing culture

Analysis Practice & Standards

Define and enforce standards, templates, and best practices across analysis and documentation (BRDs, PRDs, functional specs, API contracts, BPMN, data models)

Drive consistency and quality across all analytical outputs—from user stories to solution designs

Establish a strong documentation culture across a 50+ microservices landscape

Champion modern tools and frameworks (e.g., Figma, BPMN, OpenAPI/Swagger, ClickUp, Confluence-style wikis)

Stakeholder Management

Act as a trusted partner to senior and C-level stakeholders on system capabilities and requirements clarity

Facilitate discovery sessions, workshops, and design reviews across business, product, and engineering

Translate ambiguous business goals into structured, testable, and implementable specifications

Cross-Functional Delivery

Oversee BA/SA contributions across the full product lifecycle—from discovery to post-release evaluation

Partner closely with Engineering Managers, Product Owners, and QA to ensure requirement clarity and minimize rework

Review and approve requirements for complex or high-impact initiatives

Identify risks, gaps, and ambiguities early in the delivery pipeline

Process Improvement & Governance

Continuously improve how requirements are gathered, documented, and validated

Establish quality gates and review checkpoints within delivery workflows

Lead retrospectives within the BA team to improve efficiency and impact

Track team performance metrics and provide reporting to engineering leadership

The Ideal Candidate:

Experience

5+ years in Business Analysis, System Analysis, or a related discipline

3+ years in a leadership role managing analysts or cross-functional teams

Experience in a product-driven, high-scale tech environment (fintech, banking, or financial services preferred)

Proven track record managing multiple concurrent initiatives across complex domains

Technical Capability

Comfortable working with API specifications (REST, OpenAPI/Swagger)

Proficient in BPMN for process modeling

Strong understanding of microservices and distributed systems

Working knowledge of SQL for data validation and analysis

Ability to engage in technical discussions (data models, integrations, event-driven systems)

Familiarity with feature flags, rollout strategies, and fallback design

Technology Environment

You will operate within a modern fintech stack, including:

Backend: Python (Django, FastAPI, Flask), REST APIs, OpenAPI

Data: PostgreSQL, SQL, data modeling

Frontend/Mobile: React/Angular, Android (Kotlin), iOS

Architecture: Microservices (~50 services), event-driven systems

Infrastructure: AWS, Docker, Kubernetes, CI/CD

Banking & Payments: Mifos, QRPH, PESONet, e-wallet integrations

Tools: BPMN, ClickUp, Figma, GitLab, documentation platforms