Head of Commercial Operations (iGaming / B2B Game Provider)
About the Company
We are hiring on behalf of a fast-growing international product company operating in the iGaming industry. The company develops proprietary gaming solutions for online casinos and successfully distributes them within the B2B segment. With a portfolio of high-quality casino games, the company focuses on creating engaging player experiences, strong retention metrics, short betting cycles, and high LTV performance for operators.
Combining innovative game design, robust technical support, and seamless platform integration, the business partners with operators and aggregators across global markets. As part of its continued growth, the company is now looking for a Head of Commercial Operations to lead and scale the commercial function.
About the Role
This role is ideal for a commercially driven leader with strong experience in iGaming, GameDev, or B2B gaming providers.
The Head of Commercial Operations will work closely with the CEO and play a key role in scaling revenue, optimizing commercial processes, and driving strategic growth across sales, account management, and customer support functions.
This is a high-impact position with strong growth potential into a C-level role.
Responsibilities
Lead and manage commercial operations including sales, account management, and customer support
Develop and execute the company’s commercial strategy
Scale B2B partnerships and sales pipelines across international markets
Own and monitor commercial KPIs, SLA performance, and operational efficiency
Drive revenue growth, profitability, GGR, ROI, and ROMI performance
Optimize and automate internal commercial processes
Build transparency through forecasting, reporting, and analytics
Lead enterprise-level negotiations with key partners and stakeholders
Expand existing client relationships through upsell and cross-sell strategies
Develop and mentor the commercial management team
Requirements
3+ years of experience in iGaming, GameDev, or B2B game provider environments
Proven experience managing commercial or business development teams
Strong B2B sales and negotiation expertise
Deep understanding of commercial and performance metrics
Experience building, optimizing, and scaling operational processes
Experience working with international operators and partners
Strong analytical and strategic thinking skills
English - C1+ level
Russian - professional working proficiency
What Is Offered
Opportunity to join a rapidly growing international iGaming company
High-impact strategic role with direct influence on business growth
Dynamic, entrepreneurial, and product-focused environment
Career growth potential toward executive leadership
Remote-friendly international team
Competitive compensation package