Head of Payments · Stripe · Solidgate · US Subscription SaaS

Our client is a profitable and fast-growing B2C subscription SaaS company operating in the US market. The business is already generating 7-figure monthly revenue and is scaling aggressively with a lean, high-performance team.
The company works in a complex subscription billing environment where payments performance directly impacts revenue growth. They are now hiring their first dedicated Head of Payments to fully own and optimize the entire payments function.

What makes this role interesting
Direct impact on revenue through payment performance optimization

Full ownership of the payments domain

Lean, high-ownership environment with fast decision-making

Strong performance-based bonus structure

Opportunity to work on large-scale US subscription billing operations

What the company is looking for
This is a senior hands-on individual contributor role.
The company is NOT looking for:
corporate banking profiles

finance/accounting professionals

strategy-only leaders

people managers disconnected from execution

They are specifically looking for someone who personally operates and improves payment infrastructure in a high-volume subscription environment.

Current state & opportunity
Current payment acceptance rate is 60%. The goal is to reach 90% through structured milestones. Chargeback ratio is currently at ~1.5% and under control.

Main responsibilities
Manage and optimize merchant accounts and payment processors

Improve payment acceptance/approval rates

Work with payment orchestration and routing logic

Monitor and reduce chargebacks, disputes, and payment-related risks

Leverage AI and automation tools to streamline payment operations — reducing manual work and scaling impact without growing the team

Collaborate with internal teams when billing issues affect funnel performance

Analyze payment performance and optimize recurring billing flows

Build strong relationships with PSPs/acquirers

Ideal background
Strong preference for candidates with experience in:
B2C subscription SaaS

mobile subscription products

high-risk payments

dating

gambling/iGaming

cybersecurity

crypto

aggressive consumer subscription businesses

Must-have experience
5+ years in payments/payment operations

Strong hands-on experience with:
payment orchestration

PSP management

merchant accounts

approval/acceptance optimization

recurring billing/subscription payments

chargebacks/risk management

Deep understanding of US billing/acquiring ecosystem

Experience with modern payment infrastructure such as Stripe, Solidgate, or similar platforms

Compensation & Setup
Remote

Full-time

B2B contract

Competitive compensation discussed individually + uncapped performance-based bonus structure

Eastern Europe preferred