[Hiring] Chief Operating Officer (COO) - SaaS / Growth Operator @Impact Clients

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Role Description

We are looking for a world-class, execution-obsessed operator to join Allen AI as our Founding COO / Operator. This is not a cushy exec job. This is a boots-on-the-ground role for someone who loves building from $1M to $50M ARR.

You will work directly with Richard to own the day-to-day execution, so he can go all-in on content, traffic generation, and brand building. You will be the engine behind the machine. If you’ve ever wanted to build a category-defining SaaS company from the inside, this is your shot.

What You'll Own
• Daily Operations:

Run the business day-to-day. Manage team, meetings, KPIs, and execution across departments.
• Product Execution:

Be the product owner working closely with our lead dev (Ivan). Prioritize features, gather user feedback, and ship updates.
• Team Leadership:

Hold people accountable. Build hiring systems. Fire fast, promote fast. Build a world-class team under you.
• Process Creation:

SOPs, checklists, reporting dashboards, automations - you’ll build the machine that scales.
• Customer Feedback Loops:

Extract feedback from users (many of whom come from our coaching company) and turn it into roadmap actions.
• Sales & Growth Systems:

Coordinate initiatives for user onboarding, user retention, and revenue expansion.
• Affiliate Partnerships Division:

Build and lead the affiliate marketing engine for Allen AI. This includes designing and executing the entire system for finding, recruiting, and onboarding new affiliates; creating affiliate sales and success teams; managing relationships; running launches; and driving high-volume traffic and new user acquisition through affiliates on platforms like Instagram, TikTok, X, and Skool.

Qualifications
• You’ve helped scale a start-up from