Home-Based DCX Account Manager Trainee

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Home-Based DCX Account Manager Trainee is responsible for managing end-to-end promotional order processes for client accounts — sourcing, presenting, coordinating, and communicating.   
  
REQUIRED CORE COMPETENCIES 
Communication Skills: Strong verbal and written communication skills to convey information clearly and effectively.  

Strong client communication & coordination skills. Preferably experience working with international clients.  

Detail-oriented, proactive, able to manage multiple accounts 

WHAT YOU WILL DO 
Manage end-to-end promotional order lifecycle 

Source products via SAGE, ESP Web, CommonSKU, and other various industry specific platforms 

Prepare & deliver client-facing presentations 

Coordinate with suppliers on pricing & timelines 

Proactive client communication on order status 

Support team with proactive client outreach to grow assigned accounts 

Manage Online Company Stores & post-order support 

WHAT WE LOOK FOR 
Education: Bachelor's degree preferred (Business, Marketing, Communications) 

Experience: 6+ yrs: in a transferable field: account management, vendor management, B2B/B2C sales, order management, supply chain, e-commerce, and/or, marketing.

Language Proficiency: Excellent verbal, written, and English communication skills.   

Technical Skills: Proficient in both Microsoft and Google applications. Intense exposure to Workday, Asana, and other CRMs is a plus. 

Industry-Specific Software/Knowledge:   

CRM & order management platform experience.

  
WHAT WE OFFER 
Salary Range: PHP 40,000-50,000 

Industry: Business Process Outsourcing   

Job Type: Full-time   

Work Shift: 8 AM- 5 PM CST (USA)

Workdays: Monday through Friday (USA)  

  
BENEFITS OF WORKING WITH US   
Industry-leading salary packages   

Permanent work-from-home setup   

Company equipment provided   

Internet stipends upon regularization   

HMO Coverage   

PTO credits and service incentive leaves   

Major spring and winter company live events   

Monthly employee appreciation virtual events   

Company-provided career skills training courses   

A company culture focused on your personal and professional growth   

  
WHO WE ARE 
DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States discover the perfect global talent to enhance their teams.   

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.   

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!  

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!