Home-Based Merchandising Design Lead

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The DCX Client Services Home-Based Merchandising Lead owns the end-to-end private label design and product build process, as well as Fan Wear design and branded merchandising lookbook creation. This role brings clear ownership to design workflows.
This is an individual contributor role with full accountability for process, execution, and accuracy, serving as a key connector between Merchandising, Sales, Design, and Operations.

REQUIRED CORE COMPETENCIES 

Strong portfolio demonstrating a range of design skills and creativity across different mediums 

Able to give and receive constructive criticism   

Strong understanding of design principles, visual composition, and details 

Excellent communication skills to effectively collaborate with team members and clients 

Effective time management skills and the ability to meet deadlines  

WHAT YOU WILL DO 

Private Label Design Process Ownership
Own the end-to-end private label sublimation design process from submission through execution and approval

Define, document, maintain, and continuously improve workflows for design intake, production, review, and approval

Document and train on the design process to ensure coverage and backfill during peak bandwidth periods

Clearly communicate design processes, timelines, and expectations with Sales and Merchandising teams

Fan Wear, Lookbooks & Merchandising Design
Own Fan Wear design, including rotational design templates and club-specific design campaigns

Own the creation, maintenance, and accuracy of branded merchandising lookbooks (Excel proficiency required).

Create, update, and maintain branded merchandising lookbooks

Design Execution & Inaria brand Support
Execute logo redraws and deliver production-ready artwork within the Art Management System

Assist in the development of Inaria-branded sublimated products

Produce Inaria-branded club product presentations

Produce merchandising and design presentations as needed

Track all designs in the queue and proactively communicate status, timelines, risks, and delays

Partner with Sales Managers and Club partners on design scoping calls to clarify requirements and align expectations early

WHAT WE LOOK FOR 

Education: Bachelor's degree in Graphic Design, Fine Arts, Visual Communication, or related field.  

Experience: 1-3 years of proven experience as a Graphic Designer, or other relevant experience. 

Language Proficiency: Strong verbal, written, and English communication skills.  

Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.  

Technical Skills: Proficient in both Microsoft and Google applications.  

Experience in apparel, sublimated product design, or merchandising environments strongly preferred

Industry Specific Software/Knowledge:   

Proficient with Adobe Illustrator, Adobe Photoshop, and InDesign. 

Adobe Creative Suite and Excel proficiency 

Experience owning end-to-end design, merchandising, or product workflows

Strong cross-functional communication skills

Hands-on experience producing production-ready artwork and managing design execution

Ability to manage multiple priorities, timelines, and stakeholders in a fast-paced environment

High attention to detail with a process-driven mindset

WHAT WE OFFER 

Salary Range: Php 40,000 - Php 46,000 

Industry: Promotional Products  

Job Type: Full-time 

Work Shift: 8:00 AM - 5:00 PM CST (USA) 

Workdays: Monday through Friday (USA) 

Benefits of working with us:  

Industry-leading salary packages  

Permanent work-from-home setup  

Company equipment provided   

Internet stipends upon regularization  

HMO Coverage    

PTO credits and service incentive leaves  

Major spring and winter company live events  

Monthly employee appreciation virtual events  

Company-provided career skills training courses  

A company culture focused on your personal and professional growth 

WHO WE ARE 

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.  

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.  

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW! 

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!