Hotel Front Desk Clerk – Amazon Store
September 17, 2025
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- barista - Store# 69995, SAGAMORE BEACH
- Starting at $16/Hour Closing Shift Team Members!
- Greet guests upon arrival with a warm and friendly demeanor, ensuring a positive first impression.
- Manage check-in and check-out processes efficiently, handling reservations and room assignments accurately.
- Provide exceptional guest services by addressing inquiries, resolving complaints, and offering assistance throughout their stay.
- Maintain knowledge of hotel amenities, local attractions, and services to provide accurate information to guests.
- Handle phone calls using multi-line phone systems with professionalism and excellent phone etiquette.
- Conduct night audits as required, ensuring all financial transactions are accurately recorded.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction and prompt resolution of issues.
- Uphold hotel policies and procedures while maintaining confidentiality of guest information.
- Previous experience in hotel management or front desk operations is preferred.
- Strong customer service skills with the ability to engage positively with guests from diverse backgrounds.
- Bilingual or multilingual abilities are a plus, enhancing communication with international guests.
- Familiarity with hospitality software systems is advantageous for managing reservations and guest information.
- Excellent organizational skills and attention to detail to manage multiple tasks effectively in a fast-paced environment.
- Ability to work flexible hours, including nights, weekends, and holidays as needed.
- A passion for hospitality and creating memorable experiences for guests is essential for success in this role. Join our team as a Hotel Front Desk Clerk where your contributions will make a significant impact on our guests' experiences!
Overview
We are seeking a dedicated and enthusiastic Hotel Front Desk Clerk to join our team. The ideal candidate will possess a strong background in hospitality management and demonstrate exceptional customer service skills. As the first point of contact for our guests, you will play a crucial role in ensuring a welcoming and efficient experience at our hotel. Multilingual candidates are highly encouraged to apply, as we value diverse communication skills that enhance guest relations.
Responsibilities
Requirements
Job Type: Part-time
Pay: $20.55 - $24.75 per hour
Expected hours: 20 – 40 per week
Benefits:
Work Location: In person