Hotel Operations Coordinator

DuVine Cycling + Adventure Co. is seeking an organized and detail-oriented Hotel Operations Coordinator to join their passionate team in Cambridge, Massachusetts. This role involves managing hotel suppliers, inventory, and ensuring quality control for tours, both international and domestic.

Responsibilities

• Hotel Inventory Management - secure and maintain hotel inventory for assigned suppliers (hotels, restaurants, and other attractions)
• Negotiating - rates, terms and conditions with the suppliers
• Supplier Relationship – manage relationships with current and potential new suppliers
• Quality-Control – maintaining a high level of quality and customer satisfaction with all suppliers

Skills

• Strong organizational skills and attention to detail
• Strong communication skills
• Be able to multi-task and work well under pressure
• Spreadsheet skills (Excel)
• Personable, service-minded, and able to adapt communication style as needed
• Excellent written and verbal communications skills
• Comfortable in a fast-paced, dynamic environment
• Experience in travel, tourism or travel agency industry

Benefits

• Eligible for benefits
• Bonuses
• International travel opportunities

Company Overview